About the job Telesales Executive
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Work as part of a small team unit to achieve stipulated sales goals with the guidance and coaching of a team leader.
Ensure contact rate/fixed rate of leads are within stipulated targets set
Engage donors with a friendly attitude for an opportunity to pitch the sale for acquisition, conversion, upgrade & reactivation products
Work through initial hesitations and concerns of donors in order to be able to make sales
Maximise opportunities to up sell or cross sell services to meet donor needs/capability
Maintain accurate customer information, leads and contacts in customer profiles (CRM)
Identify and log positive and negative customer remarks to facilitate improvements in customer satisfaction.
Raise accurate fulfilment/processing requests to the processing team (related to new sales and reactivation)
Act on or assign the next steps for each customer according to call centre guidelines
Make suggestions on process improvements and participate in call centre initiatives for increased effectiveness
Ready to adapt and settle into the new role quickly
Maintain a positive work environment that fosters collaboration among the team members
To participate in any sales/marketing activates or duties as and when required by the management
Discover your 100% YOU with MicroSourcing!
Position: Telemarketing Executive
Work setup: Hybrid
Location: Eastwood, Quezon City
Why join MicroSourcing?
You'll have:
Job Summary:
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
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