Data Processing Administrator

Job Duties

• Review and validate high volumes of cardholder applications using the Avetta Connect web-based platform.
• Audit uploaded files and supporting documentation to approve, reject, or return applications based on specific client scopes.
• Execute back-office data entry and processing tasks with a focus on maintaining a high daily throughput.
• Identify and escalate technical system issues that impact productivity or quality through the proper leadership channels.
• Support client reporting requirements by providing accurate data extracts and status updates on pending applications.

Non-negotiables

• Proven ability to work swiftly and efficiently to handle a high volume of pending data and document processing.
• Highly adaptable mindset with the ability to pivot and learn changes in procedures or client requirements with ease.
• Exceptional attention to detail and the mental stamina to perform repetitive processes with consistent accuracy.
• Full flexibility to work on shifting schedules, including potential nights, weekends, and holidays.
• Strong proficiency in navigating web-based SaaS applications and digital document management systems.

Preferred Skills/Experience

• Prior experience specifically using the Avetta Connect platform or similar vendor management software.
• Background in "Know Your Customer" (KYC) or compliance-based document verification (e.g., ID checks, certifications).
• Basic proficiency in Microsoft Excel for tracking personal productivity and processing metrics.
• Previous experience in a high-pressure BPO or shared services back-office environment.
• Strong communication skills for documenting reasons for application rejection or further information requests.