Administrator/Booking

Procurement Support

Raise and place purchase orders with suppliers in accordance with procurement

processes.

Maintain and update inventory and procurement systems.

Monitor order progress and follow up with suppliers on delivery timelines and due

dates.

Liaise with Australian suppliers via phone and email to confirm order details and

resolve issues.

Maintain accurate records of purchases, supplier communications, and order status.

Assist with general procurement administration and reporting.

Support the procurement team with other purchasing and inventory-related tasks as

required.

Customer Scheduling & Bookings Support

Assist the bookings team in scheduling appointments for:

Service

After-sales support

Check measure appointments

Installations

Sales consultations

Contact customers to confirm, reschedule, or coordinate appointments.

Communicate with customers via phone, email, and SMS/text messaging.

Ensure scheduling systems and customer records are updated accurately.

Coordinate with internal teams to ensure technicians and installers have the correct

booking information.

Provide a professional and friendly customer experience for Australian clients.