Data Entry Specialist – E-Commerce & Website Management (Intermediate)

Job Title/Position

Job Title: Data Entry Specialist – E-Commerce & Website Management

Company Overview:
LBC Lighting Company is a leading provider of innovative lighting solutions. We are seeking a highly organized and detail-oriented Data Entry Specialist to support our digital operations, including product uploads and website maintenance. This role will be hired through our partnership in the Philippines with MicroSourcing.

Headcount

How many people with this profile do you need to hire?

1 or 2

Job Responsibilities

Describe the job role and the day to day tasks involved.

The Data Entry Specialist will be responsible for supporting LBC Lighting Company's online presence by ensuring that all product data and website content are accurate, up-to-date, and well-maintained. Key responsibilities include:

• Uploading and updating product information, including descriptions, specifications, images, and pricing across multiple websites and e-commerce platforms.
• Maintaining website content to ensure accuracy, consistency, and relevance.
• Performing regular audits of online product listings and website content for errors or outdated information.
• Coordinating with marketing, sales, and operations teams to gather required data and product details.
• Generating reports on product uploads, website updates, and content maintenance activities.
• Identifying opportunities to improve data management processes and website efficiency.
• Ensuring adherence to company data standards and guidelines.

Qualifications

Describe the qualifications the staff must have in terms of skills and capabilities

• Education: High school diploma or equivalent required; a Bachelor's degree in Business, IT, or related field is preferred.
• Technical Skills:
  • Experience in Shopify ecommerce platform
  • Proficient in Microsoft Excel, Google Sheets, and other data management tools.
  • Familiarity with content management systems (CMS) and e-commerce platforms.
  • Basic understanding of website maintenance and digital content updates.
• Communication: Strong written and verbal communication skills.
• Attention to Detail: Exceptional accuracy and attention to detail when handling large volumes of data.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.

Competencies/Personality Traits

· Highly detail-oriented and meticulous.

· Self-motivated and proactive in identifying issues or opportunities for improvement.

· Reliable and able to work independently or as part of a team.

· Adaptable to new technologies and processes.

· Patient and persistent when troubleshooting errors or inconsistencies.

Prior Experience

Describe the prior working experience a candidate should have.

· At least 1–2 years of experience in data entry, e-commerce, or website management roles.

· Experience uploading product listings and maintaining online catalogs.

· Familiarity with CMS platforms (e.g., WordPress, Shopify, Magento) preferred.

· Experience working in a BPO or remote work setup is an advantage.

Performance Measurement

How can we measure performance for this job profile (KPIs/Metrics/Targets)

· Accuracy Rate: Percentage of product entries uploaded without errors (target 98%).

· Product Upload Efficiency: Number of products uploaded per day/week against targets.

· Timeliness: Meeting deadlines for content updates and website maintenance schedules.

· Issue Resolution: Number of errors identified and corrected proactively.

· Team Collaboration: Responsiveness to requests from internal teams and ability to follow standard processes.

· Continuous Improvement: Suggestions or contributions to streamline data entry and website management processes.