Ecommerce Operations Specialist

Discover your 100% YOU with MicroSourcing!

Position: Ecommerce Operations Specialist

Work setup & shift: Work from Home | Night Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Ecommerce Operations Specialist, you will:

• Execute site merchandising updates, product placement, and category organization in Shopify using tools like Searchspring and Rebuy.
• Manage homepage content, promotional campaign setups, discount logic, and brand asset updates across desktop and mobile platforms.
• Maintain product catalog completeness, PDP accuracy, imagery uploads, and product launch go-live readiness.
• Perform continuous site QA to identify broken links, pricing errors, and data discrepancies between Shopify and reporting tools.
• Collaborate with web development teams to track release tickets and manage Amazon vendor listings, PDP updates, and logistics oversight.

What You Need:

Non-negotiables

• 3–5 years of professional experience in ecommerce operations, site merchandising, and digital store management (ideally with apparel brands).
• Hands-on proficiency with Shopify and Amazon seller/vendor management platforms.
• Strong background setting up and QAing promotional discounts, site banners, product launches, and PDP content.
• Exceptional attention to detail, highly process-driven mindset, and ability to troubleshoot site defects quickly.
• Excellent written and verbal communication skills with a strong sense of ownership in fast-paced environments.

Preferred skills/expertise

• Experience using ecommerce search and merchandising tools such as Searchspring, Rebuy, or similar Shopify apps.
• Familiarity with developer release tracking, ticketing systems, and collaborating with web developers.
• Experience auditing product catalog data discrepancies across Shopify, marketing channels, and analytics platforms.
• Background managing Amazon brand store assets, A+ content, and logistics workflows.
• Strong QA mindset across mobile and desktop responsive views.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply