Assistant Vice President, Cash Operations

Roles and Responsibilities

The Assistant Vice President (AVP) for Cash Operations will lead and oversee the strategic and operational aspects of cash management within the Manila Centre of Excellence. This role is responsible for ensuring seamless operations, compliance, and alignment with global financial strategies. The AVP will manage teams, serve as the escalation point for critical issues, and drive initiatives to enhance operational efficiency, risk mitigation, and organizational growth.

Core Role

The AVP oversees the day-to-day execution of bank transfers and administrative tasks related to client transfers, banking access and client billing. This includes, but is not limited to, the following:

Payments, Settlement and Banking access

Being responsible for:

Operational Oversight:
• The payment of client invoices and banking transactions including the preparation and/or review of the transfers, ensuring that the bank account is sufficiently funded, obtaining the necessary authorized signature(s),
• Submitting the transfer instruction(s) to bank via different banking systems.
• Understanding of client accounts bank balances, requesting additional funding where there are insufficient funds to support payment requests.
• Requesting any SWIFT confirmation; checking the related transfer being debited from the bank account (swift, multiline, bank statements…) ensuring all payment instructions have been successfully executed.
• Ensuring that Clearline or other systems are updated with all client bank account details, including updates in authorised signatory from client data.
• Providing the clients with the monthly bank statements or any bank statement upon request.
• Ensuring all payments are recorded in the payment trackers on a timely manner.
• Act as the final approver and escalation point for high-value or complex transactions.
• Ensure the accuracy and timeliness of month-end, quarter-end, and year-end financial close activities related to cash operations.

Strategic Leadership
• Develop and implement cash operations strategies that align with the organization's overall financial and business objectives.
• Ensure compliance with internal controls, corporate policies, and global regulatory requirements across all cash operations.
• Collaborate with senior leadership and stakeholders to align cash operations with global treasury and finance strategies.

Training and Development
• Demonstrating a commitment to acquiring new capabilities, constantly striving to improve performance, stay up to date with banking developments across the industry.
• Understanding of banking and financial system movements, with the ability to explain and assists clients and colleagues of such movements.
• Proactively seeking out and taking advantage of training and development opportunities; and developing a continuous learning plan in conjunction.

Risk Management
• Acting in accordance with legal, regulatory, and internal risk management requirements, including complying with policies and procedures; and
• Reporting business issues to the VP; and
• Ensuring that all process and procedures are documented to facilitate proper control and facilitate back up.
• Identify, assess, and mitigate operational and financial risks related to cash management.
• Ensure adherence to international banking practices, foreign exchange processes, and company policies.
• Lead internal and external audits, ensuring proper documentation, reports, and audit readiness.

Process Improvement and Innovation:
• Drive process improvement initiatives to enhance efficiency, accuracy, and automation in cash operations.
• Leverage technology and data analytics to optimize cash management processes and deliver insights to senior management.
• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure best practices are implemented.

Business Management
• Meeting business full satisfaction by processing all payments accurately within deadlines,
• Exhibiting integrity and confronting unethical actions.
• Being aware of the sensitivity of information and treating it appropriately.
• Ensuring that documents are stored and saved in a proper manner.
• Demonstrating a high productivity level in work through time and cost control; and
• Demonstrating capability to think broadly, considering a wide range of internal and external factors when solving problems.
• Ensuring that the log of all client payments is completed and maintained accurately.

Team Management
• In conjunction with VP, monitor the recruitment and selection process.
• Monitoring direct reports productivity and capacity;
• Ensuring the effective management of direct reports including motivating, encouraging the office culture, gaining commitment, exercising leadership and effective delegation of direct reports.
• Managing team members with issues, escalating to the VPs.
• In conjunction with VPs monitoring annual performance reviews (including setting performance targets and personal goals) for direct reports;
• In conjunction with VPs, monitoring direct reports personal development plans to achieve their development goals, providing support and encouragement;
• Escalating any performance issues to the VPs;
• Providing ongoing constructive and positive feedback, recognising both strengths and areas for improvement;
• Managing employee relationships and managing conflicts by escalating to the VPs;
• Developing of training plans for new staff to be approved by VPs;
• Assisting other team members with issues, identifying the risks, determining the resolution process, and taking ownership of overseeing the issue to completion.