Executive Assistant & Operations Coordinator (Senior)

ROLE SUMMARY

Were hiring an experienced Executive Assistant & Operations Coordinator to support the founders across scheduling, inbox management, operations coordination, and light customer service. This role is designed for someone highly organized, proactive, and comfortable handling a wide range of responsibilities.

KEY RESPONSIBILITIES

Executive & personal support

• Manage founders calendars, scheduling, and reminders

• Coordinate personal and family-related commitments

• Organize shared calendars and schedules

Inbox & communications

• Triage and manage email inboxes

• Draft responses and follow up on requests

• Act on behalf of founders with suppliers and partners

Operations coordination

• Follow up with suppliers on timelines and payments

• Assist with invoicing and admin tasks

• Maintain trackers, lists, and simple SOPs

Customer service (light)

• Respond to customer emails (currently low volume)

• Escalate issues and track recurring themes

REQUIRED EXPERIENCE

• 4+ years experience as an EA, PA, or Operations Coordinator

• Strong written English and communication skills

• Highly organized with strong attention to detail

• Confident following up and closing loops

WORKING STYLE

• Reliable, energetic, and proactive

• Calm under pressure

• Strong judgment and discretion