Hiring Profile

Question

Comments

Job Title/Position

Sales

Headcount

How many people with this profile do you need to hire?

6

Job Responsibilities

Describe the job role and the day to day tasks involved.

What You’ll Do

•Make outbound calls to warm leads

•Close sales and upsell additional services

•Build rapport quickly with customers

•Meet or exceed performance goals

Qualifications

Describe the qualifications the staff must have in terms of skills and capabilities

Sales experience a big plus

•Strong communication and empathy skills

•Comfortable handling high call volume

•Reliable internet and quiet, distraction-free workspace

Competencies/Personality Traits

See above

Prior Experience

Describe the prior working experience a candidate should have.

Would prefer at least 6 months sales experience

Performance Measurement

How can we measure performance for this job profile (KPIs/Metrics/Targets)

Targets

Working Hours

Describe the work schedule the staff will follow Eg. 9am-6pm AEST.

230PM-1100PM CST

Reporting to

To whom will the staff be reporting to?

Shandra Stearns/Tonya Saldua

Screening & Selection

Question

Comments

Additional Screening

Do you want to add any of your own skill tests or other screening processes?

n/a

Hiring Decision Maker

Who from your side will make the hiring decision?

Tonya Saldua/Drew Michael

Interview Scheduling

Describe when you would be available for phone/video conference interviews.

0800-1500 CST most weekdays.

Training

Question

Comments

Training Process

Please describe your ideas around the training and onboarding process for this job profile

The training will take less than 15 minutes

Company Information

Question

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Company Profile

Please provide a comprehensive description/profile of your company

US Service Animals educates and assists people with disabilities through the use of animals. They offer information on Service Animals, Emotional Support Animals, and the laws surrounding ownership of each. USSA consults with mental health care professionals in all 50 states.

Website

www.usserviceanimals.org

Contact Person

Tonya Saldua

Email Address

tsaldua@usserviceanimals.org

Landline/Mobile