Communication and Content Specialist

ROLE PURPOSE

The Communications and Content Specialist is responsible for coordinating and supporting the timely and effective delivery of Millenniums communications channels to support the delivery of organisation priorities and will lead the delivery and implementation of Millenniums social media, internal communications, newsletter, Intranet and content creation.

PRIMARY DUTIES & RESPONSIBILITIES

1. 1. Safety
2. Perform all duties in a safe manner, taking reasonable care for your own health and safety, ensuring that their actions (or inactions) do not cause harm, or risk of harm, to themselves or others; and in accordance with applicable legislative requirements.

Actively participate in relevant training and adhere to safe work practices as outlined by Millennium.

• Report any potential risks, incidents and near misses immediately to their manager so the Employer can investigate and eliminate or minimise harm or risk of harm.
• Communications & Content Development
• Managing and maintaining the organic social media calendar
• Creating scheduling and publishing social posts/ content on all channels, including the intranet.
• Monitoring basic engagement and community interaction
• Ensuring all posts follow brand guidelines and support our campaign goals
• Developing communication strategies to enhance the organizations image and brand.
• Coordinate and implement communication activities across various channels
• Collaborate with internal teams to develop content for newsletters, websites, and promotional materials
• Ensure consistency and accuracy in messaging across all communications
• Manage requests, briefs, deadlines, and approvals to support timely project delivery
• Archiving materials and coordinating access and sharing.
• Provide administrative support including reporting, invoice processing, and budget tracking

SKILLS, COMPETENCIES AND EXPERIENCE

Technical

Computer literate with intermediate to advanced skill in operation of:

MS Office Word, Excel, Powerpoint

Canva or other design tools

• LinkedIn and other social media platforms
• Survey monkey, Meta Business Suite or HubSpot

Personal

Proven experience developing and executing successful internal communications strategies.

Well-developed interpersonal communication and negotiation skills, including the ability to communicate with a range of stakeholders.

Exceptional writing skills with the ability to create content for a range of channels.

Demonstrated project management, planning and organisational skills including the ability to meet deadlines.

Significant experience working in a similar internal communications role.

Understanding of the media, what makes news and how to write effectively for the media.

Significant experience in writing content for web, print and social media.

Highly developed written communication skills that enable effective and appropriate communication with a variety of audiences.

Demonstrated ability to work independently under very broad direction to develop and implement innovative solutions to complex issues.

Demonstrated ability to work as part of a team to develop and accomplish shared goals by taking an active role in contributing ideas, knowledge and expertise.