Hiring Profile

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Job Title/Position

HVAC Sales Closer

Job Responsibilities

Describe the job role and the day to day tasks involved.

The HVAC Sales Closer will be responsible for conducting sales calls by leading video or phone meetings, understanding customer concerns, overcoming objections, and securing a signed bid. The candidate must be capable of handling objections professionally, calmly addressing any concerns related to price, timeline, or value. Their primary objective will be to close deals by asking for the sale and securing equipment through a signed bid. Additionally, the candidate will be responsible for maintaining accurate CRM records, including call notes, deal stages, and follow-up tasks within the company database.

Top 4 Core (Priority,

non-negotiable)

Requirements

1. Proven High-Ticket Closing Experience

• Demonstrated success in closing high-value sales with a strong conversion rate.
• Ability to confidently ask for the sale and secure signed contracts/bids.
• Track record of consistently meeting or exceeding sales targets.

2. Exceptional Sales Communication & Objection Handling

• Strong verbal communication, active listening, and presentation skills.
• Ability to identify customer concerns and effectively overcome objections related to price, timing, and value.
• Comfortable conducting sales meetings via phone and video platforms.

3. Relationship Building & Emotional Intelligence

• Ability to quickly establish trust and rapport with prospective customers.
• Strong emotional intelligence with the ability to read customer needs, motivations, and buying signals.
• Professional, consultative sales approach focused on customer outcomes.

4. CRM & Sales Technology Proficiency

• Experience maintaining accurate CRM records, including call notes, deal stages, and follow-up activities.
• Proficiency with platforms such as Salesforce, Zoom, and other sales engagement tools.
• Strong organizational skills to manage pipeline activity and follow-up schedules.

Qualifications

Describe the qualifications the staff must have in terms of skills and capabilities

Proven experience in HVAC sales, home services sales, construction sales, or other high-ticket closing environments.

Documented record of achieving or exceeding sales quotas and revenue targets.

Strong ability to conduct virtual and phone-based sales consultations.

Skilled in objection handling, negotiation, and closing techniques.

Excellent verbal communication and active listening abilities.

Experience using CRM systems such as Salesforce or similar customer management platforms.

Proficient with Zoom, video conferencing tools, and digital sales processes.

Strong time management and pipeline management skills.

Ability to accurately document customer interactions, opportunities, and next steps.

High level of business acumen and understanding of value-based selling principles.

Competencies/Personal Traits

Results-Oriented

Driven to achieve sales goals and consistently close business opportunities.

Resilience

Maintains confidence, motivation, and professionalism despite objections, setbacks, or rejection.

Persuasiveness & Influence

Effectively communicates value propositions and guides customers toward informed purchasing decisions.

Emotional Intelligence

Quickly understands customer personalities, concerns, and decision-making styles.

Customer-Focused

Prioritizes customer needs and delivers a consultative sales experience that builds trust.

Confidence & Professional Presence

Projects credibility and professionalism during phone and video consultations.

Self-Motivation

Works independently, takes initiative, and follows through on opportunities without close supervision.

Organization & Attention to Detail

Maintains accurate CRM records, manages follow-ups effectively, and ensures no opportunities are overlooked.

Adaptability

Able to adjust sales approaches based on customer needs, objections, and changing business priorities.