Senior Onboarding & Client Success Analyst

Company Overview

Stropro is an investment platform that launched in December 2019. The business has

recently experienced extraordinary client and revenue growth and is looking for the right individual to assist our growth and enhance our client onboarding & end to end experience.

With global access and a leading investment desk, Stropro empowers financial advisers with institutional-grade structured investment solutions & tools.

Our team brings deep experience in issuing, distributing, and investing in structured and institutional-grade financial products.

As our client base continues to scale, were seeking additional support in our operations

team to maintain oversight, efficiency, and risk controls in a dynamic environment.

Position Summary:

We are looking for a Senior Onboarding & Client Success Analyst within the operations

team. This role is ideal for someone with strong onboarding and client facing experience in financial services, who is comfortable taking initiative, managing onboarding, and ensuring core processes are executed accurately and on time. While this role is focused on client onboarding, data hygiene and general client communications will also be part of the functions completed as you get more comfortable with how we operate.

Key Responsibilities

Responsible for end-to-end client onboarding including AML/KYC reviews and investor

accreditation checks.

Responsible for Financial Adviser onboarding including ensuring that key agreements

are signed and due diligence is completed

Proactively identify and improve inefficiencies in the onboarding processes.

Support internal reporting and audit processes, where necessary.

About You – Skills & Experience:

7+ years experience in financial services, ideally with 3+ years experience in

onboarding, AML/KYC, compliance.

Highly organised, solutions-oriented, and detail-focused.

Effective communicator with the ability to work autonomously.