About the job Company Driver
Key Responsibilities and Accountabilities
1. Executive and Corporate Transportation
Provide safe, reliable, punctual, and professional driving services to company executives, employees, clients, and authorized guests, as assigned.
Transport passengers to and from offices, airports, hotels, meetings, business appointments, and other approved destinations.
Plan travel routes in advance, considering traffic conditions, road restrictions, weather, and scheduled appointments to ensure timely arrivals.
Maintain strict confidentiality regarding passengers, itineraries, business discussions, company activities, and other sensitive information encountered while performing duties.
Exercise courtesy, discretion, and professionalism at all times, maintaining a presentable appearance and a service-oriented attitude.
Ensure passengers' comfort and safety throughout the journey and assist with luggage or other reasonable travel-related requirements when necessary.
2. Vehicle Maintenance and Fleet Management
Maintain the assigned company vehicle in a clean, safe, roadworthy, and presentable condition, both inside and outside.
Conduct daily pre-trip and post-trip inspections, checking tires, brakes, lights, fluid levels, fuel, vehicle cleanliness, and other essential safety items.
Immediately report vehicle defects, mechanical issues, accidents, damage, warning indicators, and other concerns to the Facilities Engineer and/or Fleet & Travel Specialist.
Coordinate preventive maintenance, periodic servicing, vehicle registration, insurance renewals, repairs, and other fleet-related requirements with the designated FACS personnel.
Maintain accurate and complete vehicle records, including trip logs, mileage, fuel consumption, maintenance activities, repairs, and vehicle expenses.
Ensure that company vehicles are used only for authorized business purposes and are properly secured when unattended.
Monitor vehicle condition and report any unusual fuel consumption, recurring mechanical issues, or maintenance requirements to the appropriate personnel.
3. Trip Scheduling, Documentation, and Compliance
Maintain accurate records of vehicle dispatches, trip schedules, departure and arrival times, destinations, passenger details where required, mileage, and other information specified by company procedures.
Coordinate transportation requests and schedule changes with the designated FACS personnel to ensure proper vehicle allocation and service delivery.
Comply with the company's Transportation Policy, Fleet & Travel procedures, FACS standards, vehicle-use guidelines, and other applicable company policies.
Observe all applicable traffic laws, road safety regulations, parking restrictions, and defensive driving practices.
Ensure that the driver's license and required vehicle documents are valid and available as applicable.
Immediately report traffic violations, accidents, incidents, passenger complaints, and other events involving company transportation in accordance with company reporting procedures.
Maintain accurate and timely submission of trip tickets, vehicle logs, receipts, and other required documentation.
4. Messenger, Runner, and Logistical Support
Perform messenger and runner duties, including the collection, delivery, and submission of company documents, packages, supplies, and other authorized items.
Assist with urgent office pickups, document processing, bank transactions, government or business-related errands, and other approved logistical requirements.
Ensure that documents, packages, and other items entrusted to the driver are handled securely and delivered to the correct recipient within the required timeframe.
Obtain acknowledgment of receipt or other proof of delivery when required.
Support Facilities and Client Services in implementing approved programs, projects, events, and operational activities that require transportation or logistical assistance.
5. Customer Service and Stakeholder Coordination
Coordinate professionally with executives, employees, clients, building administrators, vendors, and other stakeholders encountered while performing assigned duties.
Respond courteously to transportation requests, itinerary changes, and other reasonable service requirements.
Communicate promptly with the requesting party and designated FACS personnel regarding delays, route changes, vehicle availability, or other circumstances affecting service delivery.
Exercise sound judgment and initiative in addressing routine transportation concerns while escalating incidents, safety risks, and matters requiring management approval.
Maintain a positive representation of the company through professional conduct, reliability, punctuality, and responsible vehicle operation.
6. Safety, Security, and Risk Management
Prioritize passenger safety and road safety at all times, practicing defensive driving and maintaining appropriate driving speed and following distance.
Never operate a vehicle under the influence of alcohol, illegal drugs, or any substance that may impair driving ability.
Comply with company rules prohibiting distracted driving, including the improper use of mobile phones while driving.
Secure company vehicles, keys, fuel cards, documents, and other assigned assets against loss, theft, unauthorized access, or misuse.
Immediately report accidents, emergencies, security concerns, suspicious activities, and other safety-related incidents to the appropriate company representative.
Follow company emergency response, incident reporting, and business continuity procedures when applicable.
7. General Administrative and Operational Support
Assist the Facilities and Client Services team with administrative and operational tasks related to transportation, fleet management, office logistics, and company activities.
Support the implementation of FACS policies, standards, initiatives, and continuous improvement programs.
Maintain proper communication with the immediate supervisor regarding daily assignments, operational concerns, and outstanding tasks.
Perform other related duties and responsibilities as assigned by the immediate supervisor to support the ongoing operational needs of the organization.