Inside Sales Representative – Outbound (Senior)

Discover your 100% YOU with MicroSourcing!

Position: Inside Sales Representative - Outbound

Location: Eastwood, Libis, Quezon City

Work setup & shift: Hybrid | Night Shift (US Hours)

Why join MicroSourcing? You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Inside Sales Representative - Outbound, you will create new sales opportunities through disciplined prospecting into healthcare facilities and related organizations that generate regulated waste. In this pivotal role, you will research target accounts, execute multichannel outreach, qualify customer needs, schedule high-value meetings, and build a robust sales pipeline across approved geographic markets.

Specifically, you will:

• Research and prioritize potential healthcare facilities and commercial accounts within active service areas.
• Execute structured outbound prospecting campaigns via phone calls, emails, social channels, and sales enablement platforms.
• Engage key decision-makers across Operations, Environmental Services, Facilities, Compliance, Procurement, and Executive Management.
• Qualify prospect requirements including facility type, waste streams, volume, service frequency, current provider contracts, decision-making timelines, and pain points.
• Schedule qualified meetings and opportunities for inside and field sales teams, supporting prospects through early pipeline stages.
• Log and maintain accurate records of account information, decision-maker contacts, daily activities, lead sources, and next steps in the CRM.
• Utilize approved pricing models, service claims, customer references, and marketing collateral while adhering to compliance guidelines.
• Collaborate with Operations to verify territory coverage, waste handling capabilities, and service feasibility before making commitments.
• Gather and share actionable market intelligence, objection trends, and competitor insights with Sales Leadership.
• Assist with administrative data entry tasks and collateral updates as required.

What You Need:

Non-negotiables

• Minimum 2 years of proven outbound B2B sales development, cold calling, inside sales, or lead generation experience.
• Demonstrated history of meeting activity-based performance metrics, handling objections, and maintaining persistent follow-up strategies.
• Strong spoken and written English skills with the confidence to communicate professionally with US business leaders and healthcare decision-makers.
• Hands-on experience working with CRM systems, prospecting tools, and structured sales cadences.
• Ability to work full-time night shift hours in a hybrid setup based in Eastwood, Libis, Quezon City (aligned with US business hours).

Preferred skills/expertise

• Prior experience selling healthcare, environmental, regulated waste management, logistics, or recurring B2B field services.
• Proven track record prospecting multi-site healthcare organizations, hospitals, clinics, laboratories, dental groups, pharmacies, or long-term care facilities.
• Familiarity with account-based prospecting strategies and service-territory qualification workflows.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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