Recruitment Officer (Account Management)

Discover your 100% YOU with MicroSourcing!

Position: Recruitment Officer - Account Management

Location: Global One, Eastwood Libis, Quezon City

Work setup & shift: Midshift / Hybrid

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Recruitment Officer - Account Management, you will:

Act as a strategic Talent Account Partner, driving end-to-end recruitment success through deep collaboration with client stakeholders and tight synergy with our internal recruitment delivery team.

This role blends talent acquisition expertise, consultative client relationship management, and delivery orchestration to ensure alignment between client hiring demands and fulfillment capabilities.

Serve as the central bridge between client needs and delivery execution—ensuring high-quality candidate matches, optimized hiring cycles, and strong, lasting partnerships across both sides of the account up to successful candidate placement.

Talent Account Partnership & Client Advisory

Build and maintain strategic relationships with client stakeholders and account leaders, serving as a trusted advisor on talent strategy and hiring plans

Lead account calibration sessions, job requirement deep-dives, and service level agreement (SLA) reviews to ensure clear alignment on candidate profiles

Provide proactive talent market insights, salary benchmarking, and consultative recruitment solutions to address changing client demands

Delivery Team Synergy & Execution

Partner seamlessly with internal recruitment delivery teams and sourcing specialists, translating client requirements into actionable recruitment strategies

Monitor fulfillment progress, manage pipeline health, and work closely with delivery recruiters to resolve hiring bottlenecks and maintain swift turnaround times

Ensure consistent candidate quality and profile alignment before presentation to client hiring managers

End-to-End Talent Acquisition Management

Oversee the full recruitment workflow for assigned accounts—from intake to candidate assessment, client interviews, and offer extension

Lead offer strategy and candidate negotiations in close coordination with client partners and delivery teams

Deliver a high-touch, seamless experience for both candidates and hiring managers throughout the selection and offer process

Data-Driven Account Insights & Reporting

Track, analyze, and report key recruitment metrics (e.g., SLA fulfillment, time-to-fill, interview-to-hire ratios, and candidate drop-out rates)

Lead periodic recruitment reviews with client stakeholders and delivery leaders using data to drive continuous improvement and strategy adjustments

Identify risk areas in account fulfillment and implement proactive interventions to maintain steady delivery pipelines

What You Need:

Proven experience in a Talent Account Partner, Client Relationship Recruiter, or Account Management Recruitment role within an RPO, BPO, or offshore managed services environment

Strong background in managing client relationships while collaborating closely with offshore or centralized recruitment delivery teams

Demonstrated expertise in candidate assessment, pipeline management, and talent acquisition best practices

Solid track record of managing recruitment SLAs, account fulfillment metrics, and client expectations

Advanced stakeholder management, consultation, negotiation, and problem-solving skills

Excellent communication skills with the ability to navigate complex client dynamics and lead collaborative teams

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply