Executive Assistant

Job Purpose:

To provide comprehensive administrative, operational, and coordination support to the Operations Manager and the wider team, ensuring smooth execution of internal workflows, timely communication, and accurate documentation and reporting.

Key Responsibilities:

Administrative & Operational Support

• Assist the Operations Manager with daily administrative and operational activities.
• Coordinate schedules, appointments, and meetings; prepare meeting minutes and follow-up notes.
• Maintain and organize operational documentation, reports, and files for efficient retrieval.

Communication & Coordination

• Draft, review, and manage professional email correspondence.
• Ensure timely and effective communication between departments and with external stakeholders.
• Act as a liaison across departments to support smooth internal workflows.
• Support execution and monitoring of standard operating procedures (SOPs).

Follow-Up & Task Management

• Conduct regular follow-ups with internal departments and external stakeholders to track progress and ensure timely task completion.
• Document updates, challenges, and escalate issues when necessary.

Data Handling & Reporting

• Maintain and update operational logs, trackers, and dashboards using Excel or Google Sheets.
• Perform accurate data entry and basic analysis as directed.
• Prepare summaries, presentations, and performance reports for internal use and decision-making.

Required Skills & Competencies

• Strong organizational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office / Google Workspace (especially Excel/Sheets)
• Attention to detail and accuracy in reporting
• Ability to work independently and manage multiple tasks

Preferred Qualifications

• Bachelors degree in Business Administration, Operations Management, or a related field
• Prior experience in administrative or operational support roles (internships included)
• Familiarity with project management tools and SOP documentation