Operations Support Specialist

About the Client:

Our Client is a leading managed services provider delivering innovative IT solutions. Their expertise includes IT infrastructure, cybersecurity, ERP, and custom software development. With a client-focused approach, our client empowers businesses worldwide to grow and adapt in a digital world.

Responsibilities:

• Support business development by preparing quotations, proposals, and tender documents; maintain and update CRM system with client information, leads, and opportunities
• Coordinate meetings, demos, and presentations between clients and Nova Corp teams; maintain consistent client communication for document collection and progress updates
• Prepare meeting notes, track follow-up actions, and ensure timely proposal submissions and client follow-ups
• Maintain organized records of business correspondence, proposals, contracts, and approvals; assist in preparing weekly and monthly sales performance reports
• Liaise with Finance, Technical, and Operations teams to ensure alignment on project deliverables and client requirements
• Track service delivery milestones and assist in coordinating handovers post-deal closure
• Support event coordination, marketing campaigns, procurement documentation, and supplier coordination

Requirements:

• Diploma or Bachelor's degree in Business Administration, Marketing, or related field
• 1–2 years experience in a coordination or support role within a corporate or IT environment
• Excellent verbal and written communication skills in English
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM platforms (preferably Odoo)
• Exceptional attention to detail, time management, and multitasking abilities
• Ability to work collaboratively with cross-functional teams and maintain confidentiality

We Offer: Competitive salary with performance incentives; exposure to international vendors and cybersecurity practice; process-driven, learning-focused culture.

If you are interested, please send your CV to jobs@mindplus.global or apply below.