Operations Manager

We are looking to hire an "Operations Manager" for one of our clients.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or related field (Master's degree preferred)
• 10 - 15 years of experience in Property/Retail or facilities management Proven experience in operations management, with a track record in improving operational performance successfully
• Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.
• Excellent analytical and problem-solving skills
• Ability to adapt to a fast-paced and dynamic work environment
• Age requirement: 30 to 45 Years
• Excellent communication skills, both verbal and written

Responsibilities:

• Oversee the day-to-day operations within the mall to maintain the highest quality standards, ensuring both tenant and customer needs are met effectively 
• Supervise security personnel and janitorial staff to ensure a safe and clean environment 
• Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures 
• Foster and strengthen relationships with tenants, vendors, contractors and other support services 
• Identify and implement strategies to drive footfall and increase sales opportunities for tenants 
• Implement cost-reduction measures to optimize operational efficiency 
• Ensure the safety and security of the mall and implement emergency response protocols as needed 
• Plan and promote events, engage in active leasing and create promotional activities to attract visitors and boost revenue 
• Conduct regular inspections of shops to maintain high standards 
• Monitor photoshoots to ensure compliance with all mall policies 
• Oversee washroom collections to ensure functionality throughout the facility 
• Ensure operational compliance across all tenant shops 
• Maintain a strong working relationship with the Police and other relevant key government institutions to support mall operations 
• Maintain high-quality property standards through daily inspections and periodic preventive maintenance 
• Ensuring all invoices are presented and approved within the designated operating budget authority levels, coordinating with finance and management for proper authorization 
• Develop and implement operational policies and procedures that enhance the efficiency and effectiveness of mall management

If you are interested, please send your CV to jobs@mindplus.global or apply below.