Omnissa (Workspace ONE) Part time

About Mindtech

Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled professionals across Latin America and the US, we are committed to delivering software that drives success.

About the role

Job Description: Omnissa SME Retail, Warehouse, and Corporate Device Management

Role Overview

Seeking a hands-on Omnissa (Workspace ONE) expert to execute a detailed remediation and enhancement plan for a large-scale, multi-environment device management program.

The environment includes:

6,000+ Android (Zebra) and iOS devices in retail storeswith strict OS version constraints for legacy app compatibility

Warehouse devices (Android tablets/scanners, Windows PCs)

Corporate endpoints (Windows, iOS, limited Mac)

Key Responsibilities

Implement and optimize Omnissa policies and configurations for Android, iOS, and Windows devices in retail, warehouse, and corporate settings, as mapped in a comprehensive requirements matrix.

Enforce OS version controls (e.g., Android 10/11 max for stores) and ensure compliance with business-critical app compatibility limitations.

Design and deploy configuration profiles, compliance policies, and application managementincluding silent installs, role/location-based scoping, and layered policies for device groups.

Enable and support zero-touch onboarding, Apple Business Manager, Android Enterprise, and OEMConfig for Zebra devices, with an emphasis on future migration to fully managed modes.

Integrate with JIRA for ticketing, Microsoft Entra ID (hybrid/on-prem), and endpoint security tools (Tanium, SentinelOne, Arctic Wolf) as required.

Automate reporting, compliance, and drift repair; ensure robust audit trails and support for remote assist/screen sharing, especially for troubleshooting Zebra and iOS devices.

Support scripting, certificate management, and Wi-Fi/VPN profile deployment; address bandwidth-sensitive deployment scenarios in low-bandwidth retail environments.

Document and transfer operational knowledge to managed services teams; serve as escalation for advanced troubleshooting and platform limitations.

Required Experience

Deep, hands-on Omnissa/Workspace ONE experience in retail and warehouse environments with large Android (Zebra), iOS, and Windows fleets.

Proven ability to implement and remediate complex MDM requirements, including OS version enforcement, device compliance, remote assist, and automation.

Familiarity with JIRA, Entra ID, endpoint security integrations, and managing device onboarding in bandwidth-constrained environments.

Strong documentation, stakeholder communication, and operational handoff skills.

Preferred

Experience with scripting, certificate-based authentication, and remote troubleshooting of Zebra/Android/iOS devices.

Prior work in retail, warehouse, or distributed enterprise environments.

Location: Remote

We offer

• 100% remote work

• Salary in USD

• Referral Program