Senior Account Manager - Manufacturing & Retail

Job Description

• Develop and maintain strong relationships with key clients.
• Understand client requirements, objectives, and challenges, and provide strategic solutions to meet their needs.
• Serve as the main point of contact for clients, ensuring exceptional customer service and addressing any concerns or issues.
• Collaborate with cross-functional teams to develop and execute strategic account plans.
• Identify and capitalize on new business opportunities within existing client accounts.
• Prepare and deliver engaging presentations and proposals to clients, showcasing the value and benefits of MITESP's solutions.
• Stay updated on industry trends, competitor activities, and emerging technologies to provide insights and recommendations.
• Achieve sales targets and KPIs and provide accurate sales forecasts and reports to management.

Person Specification

• Bachelor's degree in a relevant field (e.g., Business, Marketing, IT).
• Proven experience as a Senior Account Manager in either the Apparel sector or the IT sector.
• In-depth knowledge of the specific industry sector (Apparel or IT), including market trends and challenges.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Strong negotiation and problem-solving abilities.
• Track record of achieving sales targets and driving business growth.
• Ability to manage multiple client accounts, prioritize tasks, and work independently.
• Proficiency in CRM software and MS Office suite.
• Willingness to travel as required to meet with clients.