Account Manager - Manufacturing & Retail

Job Description

• Develop and maintain strong relationships with key clients
• Understand client requirements, objectives, and challenges, and provide strategic solutions to meet their needs
• Serve as the main point of contact for clients, ensuring exceptional customer service and addressing any concerns or issues
• Collaborate with cross-functional teams to develop and execute strategic account plans
• Identify and capitalize on new business opportunities within existing client accounts
• Prepare and deliver engaging presentations and proposals to clients, showcasing the value and benefits of MIT ESP's solutions
• Stay updated on industry trends, competitor activities, and emerging technologies to provide insights and recommendations
• Achieve sales targets and KPIs 
• Provide accurate sales forecasts and reports to management

Person Specification

• Bachelor's degree in a relevant field (e.g., Business, Marketing, IT)
• Proven experience as an Account Manager in either the Apparel sector or the IT sector
• In-depth knowledge of the specific industry sector (Apparel or IT), including market trends and challenges
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
• Strong negotiation and problem-solving abilities
• Track record of achieving sales targets and driving business growth
• Ability to manage multiple client accounts, prioritize tasks, and work independently
• Proficiency in CRM software and MS Office suite
• Willingness to travel as required to meet with clients