Executive, HR Operation & Service

• Planning and organizing staff engagement activities and events to boost positive working culture and evaluate effectiveness of engagement initiatives.
• Facilitate and support management teams to drive and improve the level of staff engagement through annual satisfaction survey, including the agreed action plan and timeline.
• Partner with line manager to diagnose potential organizational problem areas, minimise complaints and negative feedback of staff and response their feedback respectively.
• Design rewards and recognition programs for staff, who put extraordinary efforts, based on performance and value creating in the team and business.
• Manage staff's claims such as Social Security Organization SSO, Insurance etc. to ensure they are claimable.
• Ensure the staff's well-being are properly managed such as staff uniform, canteen, birthday etc.
• Review and verify the incentive, per diem, allowance, and benefits in line with company policies.
• Support on staff loan applications, follow up on the approval process, maintain accurate loan record and repayment tracking.
• Provide HR service on staff bank account management and coordinate with operations team to proceed with it.
• Develop, prepare, and distribute HR communications, announcements, and employee notices in a timely and professional manner.
• Assist in coordinating all internal training programs, providing building accessibility, allowance and compensate day.
• Perform other tasks as requested.

Requirements: 

• Bachelor's Degree of Human Resources Management, Business Administration or related field.
• Minimum 2- 3 years of experience Human Resources, Employee Service, HR Operations.
• Experience in the banking or financial services industry is a plus.
• Good command of English, both written and spoken.
• Strong communication and interpersonal skills.
• Strong HR service mindset and team player.
• Ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).