System Analyst / Business Analyst

About the job System Analyst / Business Analyst

System Analyst helps reducing the gap between Product / Project teams and R&D teams. System Analyst helps understanding new requirements, provide technical feedback and design requirement change for the solution with the help of R&D development team.

Job Responsibilities

• Examine and understand current products and projects
• Help with documentation (system design, sequence flow, state charts, application screenshot, etc.) of current products or projects if required
• Collect, analyze and clarify new requirements:
  • internally within the company
  • or externally with customer
• Provide technical documentation including system design, sequence flow, state charts, application screenshot, etc. for new requirement implementation
• Be the bridge between R&D teams (development & testing) and product & project managers (frequent contact between members of all these teams)
• Be in contact with Sales / Pre-Sales team for technical tender clarification or customer new request.
• Provide technical consultancy if required
• Be able to provide improvement suggestions or new ideas
• Be able to work across different products / projects
• Be able to provide a high level effort estimation of a Change Request implementation

Minimum Requirements

• Bachelor or Master degree in Computer Science and IT related field
• At least 2-3 years of working experience in Java Programming
• At least 1-2 years of working experience as System Analyst
• Knowledge of Microsoft Office Suite: Word, Excel, Visio, PowerPoint, etc. (or similar)
• Knowledge in Relational Database Management System
• Strong analysis skills
• Attention to detail
• Flexibility to change of requirement or tasks assignments
• Skills to different team adaptation
• Be able to work in contact with different teams: Sales, Pre-Sales, Product / Project Manager, R&D dev and test teams.
• Be able to provide ideas / suggestion for solution improvement
• Good communication skills (including English language: speaking / writing / reading)
• Experience with Telecom business preferable