French Speaker Web Product Implementation Specialist - Google Ads

Your Role

Embark on your next career chapter in tech as a Web Product Implementation Specialist for Google Ads (French)!

Join our dynamic team and contribute to a groundbreaking new service supporting EMEA-based clients. This unique opportunity focuses on high-profile, mission-critical programs.

We're seeking ambitious, innovative, and determined individuals to propel our business forward.

Do you thrive on making a difference and delivering exceptional value?

Are you ready to turn your aspirations into reality and embrace a world of exciting possibilities?

Then we want to hear from you!

Responsibilities

• Effectively communicate with advertisers, internal sales, and service teams through various channels, including phone, email, chat, and video conferencing.

• Successfully implement and verify the integration of web-based products with our clients.

• Provide exceptional guidance, support, and training to clients on utilizing these products effectively.

• Build strong and transparent relationships with both customers and colleagues, demonstrating enthusiasm and a commitment to success.

• Deliver outstanding customer service that consistently exceeds client expectations and surpasses all quality benchmarks.

Requirements

• Fluency in French: Excellent written and verbal communication skills.

• English Proficiency: Strong written and verbal communication skills (minimum B2 level).

• Technical Expertise:

• JavaScript Proficiency: Solid understanding of JavaScript, including its nuances and workarounds.

• Web Development Fundamentals: Basic knowledge of HTML5 and CSS/CSS3.

• Debugging Skills: Experience with debugging tools (e.g., web browser consoles) is a significant advantage.

• CMS Platforms: Familiarity with CMS platforms at the user interface level (e.g., WordPress, Shopify, Wix, Joomla).

• Web Product Implementation: Moderate experience in website maintenance, including practical knowledge of HTML and JavaScript.

• Technical Adaptability: Ability to quickly learn and adapt to new customer service software applications and implement client solutions that may not always follow standardized processes.

• Industry Experience: Experience working in a B2B environment, online advertising, or with ad products is preferred.

• Core Competencies: Strong communication, customer service, relationship management, troubleshooting, and support skills.

Benefits

• Competitive Compensation: Enjoy a competitive salary and benefits package.

• Career Growth: Embrace a stable work environment with opportunities for career advancement.

• Continuous Learning: Invest in your professional development through ongoing training programs.

• Inclusive Culture: Thrive in a respectful and inclusive work environment that values diversity.

• Work-Life Balance:

• Flexibility: Achieve a healthy work-life balance with flexible work arrangements.

• Modern Workplace: Enjoy a modern and centrally located office with convenient amenities, including a cafeteria and excellent public transportation access.

• Employee Well-being:

• Health & Wellness: Prioritize your well-being with comprehensive health insurance coverage starting from day one.

• Employee Appreciation: Participate in engaging company events and activities.

• On-site Amenities: Enjoy complimentary healthy meals, including salads, fruits, soups, and bread.