Golf Operations Attendant

Primary Purpose

The Golf Operations Attendant will provide optimal customer service to all guests and will attempt to anticipate and fulfil customer needs in a variety of responsibilities as assigned which may include work in Practice Range, Cart Barn, Valet, Driving Range, Starting and/or Course Play / Marshall. This position may sometimes be required to steps in and helps out in any area requested by the supervisor / Senior Management.

Responsibilities:

Practice Range:

• Set stations with balls as described in the Operations Manual.
• Attend range throughout the day maintaining cleanliness.
• Send members to putting green five minutes prior to tee time.
• Assist members with carrying clubs from range to cart.
• Pick up and break down range.

Cart Barn:

• Stage golf carts with golf bags.
• Maintain staging area, driving range, and practice area set-up.
• Clean golf clubs, receive members at end of round, records finish time and reports it to the Golf Shop Cleans and maintains golf carts and cart barn area.
• Carry out starting and marshalling duties.

Valet:

• Bring customer golf bags to golf cart staging area.
• Park vehicles in designated valet parking areas and retrieves vehicles on request.
• Load and unload golf bags in/out of vehicles.

Starter:

• Review a prepared list of golf course rules.
• Inform Members of any unusual conditions that exist on the course.
• Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times. Records Fee Structure and Transportation.
• Submit completed Tee Sheet to Golf Shop.

Marshall:

• Monitor all play on the golf course, with special attention to the area of pace play.
• Recommends possible solutions to customers concerning on course problems, especially pace of play.
• Report golf course play situation to the golf shop staff at regular intervals.
• Repair ball marks and fix divots as needed.
• Check water and ice stations and restock supplies as needed.
• Deliver messages to customers on the golf course.

Qualifications:

• Minimum School certificate.
• Good communication skills.
• Courteous, proactive and dedicated with excellent customers service skills
• Willingness to work and learn.
• Demonstrates an ability to interact positively with supervisor, management, co‐workers, members, and the public
• Team player and maintain a positive and professional approach.
• Follow scheduled roster and is punctual at work
• Follows directions, takes criticism positively
• Abide by the code of conduct of Mont Choisy Group
• Possess high level of integrity

Competencies:

• Customer Service - deliver exceptional guest experience.
• Communication Skills - Clear and professional interaction.
• Teamwork - Cooperate effectively with colleagues.
• Attention to Detail - Maintain equipment and facilities.
• Time Management - Handle tasks efficiently.
• Physical Stamina - Perform outdoor and manual duties.
• Golf Knowledge - Basic rules and etiquette.
• Safety Awareness - Adhere to health and safety standards.

Application with CV should be submitted by email to careers@montchoisygolf.com or through WhatsApp number at +230 5509 3687 by latest 5 December 2025. For more information on the Mont Choisy Group of Companies, please visit our website www.montchoisy.com. The company reserves the right to call only the best candidates for an interview and not to make any appointment following this advertisement.