Golf Operation Attendant

Primary Purpose:

The Golf Operation Attendant will provide optimal customer service to all guests and will attempt to anticipate and fulfil customer needs in a variety of responsibilities as assigned which may include work in Practice Range, Cart Barn, Valet, Driving Range, Starting and/or Course Play / Marshall.

Responsibilities:

Practice Range sample tasks include:

•  Set stations with balls as described in the Operations Manual.
• Attend range throughout the day maintaining cleanliness.
• Send members to putting green five minutes prior to tee time.
• Assist members with carrying clubs from range to cart.
• Pick up and break down range. 

Cart Barn sample tasks include:

• Stage golf carts with golf bags.
• Maintain staging area, driving range, and practice area set-up.
• Clean golf clubs, receive members at end of round, records finish time and reports it to the Golf Shop Cleans and maintains golf carts and cart barn area.
• Carry out starting and marshalling duties. 

Valet sample tasks include:

• Bring customer golf bags to golf cart staging area.
• Park vehicles in designated valet parking areas and retrieves vehicles on request.
• Load and unload golf bags in/out of vehicles. 

Starter sample tasks include:

• Review a prepared list of golf course rules.
• Inform Members of any unusual conditions that exist on the course.
• Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
• Records Fee Structure and Transportation.
• Submit completed Tee Sheet to Golf Shop. 

Marshall sample tasks include:

• Monitor all play on the golf course, with special attention to the area of pace play.
• Recommends possible solutions to customers concerning on course problems, especially pace of play.
• Report golf course play situation to the golf shop staff at regular intervals.
• Repair ball marks and fix divots as needed.
• Check water and ice stations and restock supplies as needed.
• Deliver messages to customers on the golf course. 

Job Requirements:

• Minimum School certificate.
• Good communication skills.
• Courteous, proactive and dedicated with excellent customers service skills
• Willingness to work and learn.
• Demonstrates an ability to interact positively with supervisor, management, co‐workers, members, and the public
• Team player and maintain a positive and professional approach.
• Follow scheduled roster and is punctual at work
• Follows directions, takes criticism positively
• Abide by the code of conduct of Mont Choisy Group
• Possess high level of integrity