Customer Service Representative

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Introduction

We are looking for a motivated Customer Service Representative to join a fast-paced, people-focused environment. This role is ideal for individuals who enjoy helping others and want to build strong communication and problem-solving skills.

Responsibilities

• Assist customers with inquiries, concerns, and service requests.
• Provide clear, accurate, and friendly information.
• Resolve basic issues and escalate when necessary.
• Maintain organized records of customer interactions.
• Support daily operations and team service goals.
• Deliver a positive and consistent customer experience.

Qualifications

• Strong communication and interpersonal skills.
• Customer-first mindset with a positive attitude.
• Reliable, detail-oriented, and adaptable.
• Comfortable interacting with a variety of customers.
• Basic computer skills (data entry, systems navigation).
• Entry-level candidates welcome; training provided.