Housekeeper

Housekeepers are responsible for cleaning and preparing all guest rooms as well as maintaining cleanliness of all vacant rooms on a daily basis according to the company standards.

KEY FOCUS AREAS

• Clean and prepare all guest rooms and maintain cleanliness of all vacant rooms on a daily basis according to company standard.
• Spring clean guest rooms when required.
• Perform room fresheners according to company standards.
• Perform turn down service according to company standards.
• Provide a timely and efficient portage service to guests on arrival and departure as directed by your Supervisor/Head of Department/Management.
• Perform laundry service according to company standards if required.
• Perform Guest Area Cleaning duties according to company standards if required.
• Collect all information available on guests prior to arrival.
• Collect guest information while speaking to guests; inform the Supervisor/Head of Department and Management to record and act on guest preferences.
• Report all guest complaints to your Supervisor/Head of Department and Management immediately.

REQUIREMENTS QUALIFICATIONS AND SKILLS

• Excellent attention to detail, excellent hygiene principles.
• Guest focus philosophy, living the MORE brand and the MORE experience.
• Good communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
  
  
  

INTERVIEW PERIOD April 2024

EFFECTIVE DATE May 2024