Payments Risk Analyst

Job Title: Payments Risk Analyst
Location: Remote
Work Shift/Schedule: Pacific Standard Time (Full-time/40 hours per week)

Job Description
Our client's Payments Risk team is looking to hire an exceptional teammate who will be responsible for risk monitoring, fraud investigation, and reviewing Hero processing activity. Self-sufficiency is key to success in this position on this expanding team. Any experience in fraud management, onboarding, chargeback responses, dispute resolution and card network compliance are a plus.

Key Responsibilities:

• Monitor and investigate Heroes credit card processing activities using internal and external risk monitoring tools
• Answer Heroes inquiries with regards to Risk Management & disputes via email & chat support
• Ensure that a white glove customer experience is provided to our Heroes while still protecting Kajabis financial interests
• Complete Hero Risk Assessments & Risk Reviews as necessary to ensure compliance with card brand rules as well as mitigate fraud & credit risk.
• Review and understand documentation provided by Heroes
• Perform other ad-hoc risk related duties as assigned

Qualifications:

• 2+ years in the payments risk industry. Experience specific to financial services is a bonus
• A self-starter who has a detective-ish streak and a hunger for answers
• High attention to detail and an ability to multitask
• Comfortable making decisions with large monetary implications in a fast-paced environment
• A team player (we believe in we vs I)
• A virtuous type: the words honesty, good deeds, kindness, and appreciation shouldn't be foreign to you
• A risk-identifying problem solver: you believe that nothing cant be solved or improved
• An economic crime fighter
  
  

About More Staffing
More Staffing is a U.S.-based recruitment agency with one clear goal: to help fellow Filipinos land stable, rewarding jobs with international clients. We connect skilled professionals with global opportunities while ensuring theyre supported every step of the way.

Perks include:

• No agency fees/ salary cuts you get your full salary
• Talent Referral Program earn rewards when you refer successful hires
• Executive coaching & career support grow with ongoing guidance from a coach
• Work directly with international clients (remote) be part of their core team
• Be part of a strong Philippine talent pipeline join a community of top professionals building global careers