Operations & Inventory Coordinator

JOB DETAILS

Job Title: Operations & Inventory Coordinator
Location: Remote
Reports To: Founder / Operations Lead
Work Shift: Flexible, with overlap preferred during team working hours
Working Hours: Part-time to Full-time (based on workload)

Job Description:

We are seeking a highly organized Operations & Inventory Coordinator to support day-to-day operational execution across forecasting, inventory management, supplier coordination, fulfillment, and product setup.

This role is execution-focused and requires someone who is comfortable handling detailed operational tasks, working with spreadsheets and systems, and communicating with suppliers and fulfillment partners.

The position will support inventory planning, reorder management, product launches, logistics coordination, and ongoing operational processes for a growing ecommerce business.

The ideal candidate is detail-oriented, reliable, and able to manage multiple operational workflows at the same time. This role is critical to keeping inventory, suppliers, and fulfillment running smoothly, and requires someone who can follow structured processes while also identifying issues early.

Key Responsibilities:

Forecasting & Inventory Management

• Build and maintain demand forecasts per SKU

• Analyze sales velocity and historical trends

• Plan inventory around promotions, launches, and seasonal demand

• Monitor stock levels across SKUs and warehouses daily

• Set and maintain reorder points for each SKU

• Determine reorder quantities based on forecast and lead times

• Flag stockouts, overstock, slow-moving, and aging inventory early
  
  

Reorder & Supplier Coordination

• Communicate with manufacturers regarding reorders via email or messaging

• Track production timelines and follow up on delays

• Confirm pricing, MOQs, and payment terms with suppliers

• Verify quality standards before shipment

• Maintain and update the internal supply database

• Manage relationships with suppliers for packaging, accessories, and components
  
  

Fulfillment & 3PL Coordination

• Create restock requests with fulfillment partner

• Generate shipping labels through fulfillment systems

• Manage wallet / balance with fulfillment partner

• Coordinate stock counts and reconciliations

• Track fulfillment performance and resolve issues

• Ensure fulfillment SLAs are met
  
  

Product Setup & Launch Support

• Set up new products in Shopify (listing, variants, pricing)

• Assign SKUs and register products correctly

• Connect products to fulfillment partner

• Coordinate first inbound shipments to 3PL

• Support upsells, cross-sells, and new product launches
  
  

Logistics & Shipment Management

• Coordinate inbound shipments from suppliers to 3PL

• Create special shipments for private or partnership orders

• Handle wholesale order fulfillment when required

• Manage shipments for internal or marketing-related orders
  
  

Operational Support for New Channels

• Support operational setup for new products and accessories

• Assist with inventory and fulfillment setup for new sales channels

• Maintain organized records for all operational workflows
  
  

Qualifications:

Required

• Experience in ecommerce operations, inventory, or supply chain support

• Strong skills in spreadsheets, tracking, and data organization

• Experience working with suppliers or fulfillment partners

• Comfortable handling detailed and repetitive operational tasks

• Strong attention to detail and problem-solving ability

• Good written English communication skills

• Able to work independently and follow structured processes
  
  

Preferred

• Experience with Shopify or ecommerce platforms

• Experience working with 3PL or fulfillment partners

• Experience with inventory forecasting or stock management

• Experience communicating with overseas suppliers

• Experience supporting product launches

• Experience in DTC / ecommerce environment