Accountant/Invoicing Specialist

Job Description:

We are seeking a detail-oriented and proactive Accountant/Invoicing Specialist with a strong focus on commission tracking, invoicing, and reconciliation. This role goes beyond traditional accounting to include direct communication with hotels to confirm reservation details, request folios post-checkout, and resolve billing discrepancies. If you thrive in a fast-paced environment and enjoy a mix of financial operations and vendor coordination, we’d love to hear from you.

Key Responsibilities:

• Manage and track commissions related to reservations and travel bookings.

• Generate, process, and follow up on invoices.

• Perform account reconciliations across various partners and platforms.

• Communicate with hotels to confirm reservation details and request folios after guest check-out.

• Call to confirm and verify Credit Card Authorization forms at hotels, as well as call hotels for folio retrievals.

• Investigate and resolve billing discrepancies or missing documentation.

• Maintain accurate records of financial transactions related to hotel bookings.

• Collaborate with internal teams (e.g., sales, operations) to ensure data accuracy.

• Assist in month-end closing and reporting activities as needed.

Qualifications:

• 2+ years of accounting or finance experience, preferably in a service- or commission-driven environment.

• Excellent attention to detail and problem-solving skills.

• Strong organizational and time management skills.

• Clear and professional communication skills, especially over the phone and via email.

• Proficiency with spreadsheets (Excel or Google Sheets) and accounting or invoicing software.

• Familiarity with QuickBooks or similar accounting software.

Nice-to-have:

• Familiarity with the U.S. hotel or hospitality industry.

• Experience working with travel or booking platforms.

• Prior experience communicating with hotels or vendors in a support or reconciliation capacity.