Compliance Officer

Main Purpose of the Job:

Ensure that the company operates within legal and ethical frameworks while achieving business objectives. This role plays a key part in maintaining the organizations integrity, managing risk, and ensuring compliance with regulations.

Reporting Line: Manager Quality Assurance & Compliance or designated person
Department: Quality Assurance & Compliance Cluster Support

Key Responsibilities:

Quality Assurance & Management

• Draft, review, and implement policies and procedures.
• Support the establishment, monitoring, and maintenance of a comprehensive Quality Management System (ISO9001).
• Streamline operations, liaise with external auditors, and monitor quality programs.
• Conduct internal audits, analyse findings, and implement corrective/preventive actions.

Compliance & Risk

• Monitor regulatory compliance and update policies accordingly.
• Conduct risk assessments and implement measures to mitigate vulnerabilities.
• Lead internal compliance investigations and provide guidance to employees and management.

Data Protection & Training

• Conduct audits and privacy impact assessments; maintain registration with the Data Protection Office.
• Develop and deliver compliance and data protection training for employees.
• Promote a culture of ethical behavior, compliance, and data privacy.

Reporting & Documentation

• Prepare compliance reports and management review reports.
• Maintain organized documentation and ensure effective record keeping.

Office & Administrative Duties

• Handle correspondence, document control, scheduling, and ensure smooth departmental operations.

Qualifications & Experience

• BSc. (Hons) in Management, Business Administration, Management with Law, or a related field.
• Minimum 2 years of experience in a similar role is advantageous.
• Strong knowledge of quality assurance, internal auditing, compliance, and data protection.
• Excellent communication skills in English and French; proficiency with Microsoft Office including Visio.

Key Performance Indicators (KPIs)

• Accuracy of data and reports, training delivery, availability of information, health & safety metrics, and HR compliance.