Functional technician

Are you passionate about technology and driven by the challenge of transforming business processes?
Join our team as a Functional Technician and play a key role in implementing CRM, HRMS and ERP solutions that help our clients achieve operational excellence.

What Youll Do

• Support & Troubleshoot: Provide hands-on IT technical support, resolve incidents, and maintain systems and networks.

• Analyse & Design: Gather requirements, map business processes, and design optimized CRM, HRMS and ERP solutions.

• Integrate & Migrate: Plan data migrations from legacy systems and collaborate with the technical team for seamless system integration.

• Test & Ensure Quality: Conduct thorough testing and quality assurance before deployment.

• Train & Support: Provide user training and post-implementation support to ensure smooth adoption.

• Secure & Maintain: Keep systems updated, manage IT assets, and help ensure network security and stability.

What Were Looking For

• A Diploma or Degree in IT, Computer Science, Telecommunications or equivalent.

• Solid technical skills with experience in CRM, HRMS or ERP systems.

• Strong troubleshooting and problem-solving abilities.

• Excellent communication skills in English and French.

• Proactive, detail-oriented and eager to stay updated on emerging technologies.

Attractive Salary: Rs33,000 Rs36,000 per month