Barman

Department :Food Beverages

Salary: Basic Rs 25,000 inclusive of 02 Sundays per month

Others(Benefits)

• Attendance bonus of Rs 1000 as from 03 month of Service

• Meal Allowance of Rs 85 on working days

• Bus Fare refund

Address: Mystik Experience Ltd, also known as Mystik Lifestyle Hotel situated at Coastal Road ,Mont Choisy

Job Purpose:

The Barman is responsible for preparing and serving beverages, providing excellent customer service, and maintaining a clean and organized bar area. This role requires strong knowledge of mixology, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key duties :

• Ensure that all company policies, procedures, and standard operating processes. 
• Ensure that you and your team are dressed in the correct uniform.

• Effectively communicates with Guests, Chef team and Team Member.

• Performs interviews and assists with the selection process of new Team Members.
• Participates in performance reviews and disciplinary coaching of hourly Team Members
• Completes all opening and closing duties, to include cash handling, inventory, and other daily reports.
• Welcomes Guests as they enter the Bar and set the stage for the hospitality experience. Provide excellent customer service, greeting and engaging with guests in a friendly and professional manner.
• Check Customers identification and confirm it meets the legal drinking age for children.
• Prepare and serve a wide range of alcoholic and non-alcoholic beverages, following established recipes and techniques.
• Maintain a clean and organized bar area, including stocking supplies, glassware, and garnishes.
• Take guest orders and process payments accurately, following cash handling procedures.
• Engage with guests, offering recommendations, and providing information about different drinks and menu options.
• Adhere to all responsible alcohol service guidelines, ensuring the responsible consumption of alcoholic beverages.
• Collaborate with the kitchen and wait staff to ensure timely delivery of food and beverage orders.
• Maintain knowledge of current drink trends, new products, and techniques in mixology.
• Monitor inventory levels and place orders for supplies as needed and submit them to supervisor .
• Follow health and safety regulations and maintain cleanliness in the bar area.

• Handle any guest complaints or issues promptly and professionally.

• Assist in training and mentoring new bartenders or bar staff.

• Strong knowledge of different types of alcoholic and non-alcoholic beverages, including spirits, wine, beer, and cocktails.
• Excellent mixology skills and ability to create unique and well-crafted drinks.

• Exceptional customer service and communication skills.

• Ability to multitask and work in a fast-paced environment.

• Knowledge of responsible alcohol service practices and regulations.

• Familiarity with cash handling and point-of-sale systems.

• Flexibility to work in shifts, including evenings, weekends, and holidays.

• Restock and replenish bar inventory and supplies.

• Stay guest focused and nurture an excellent guest experience.

• All important and urgent messages should be written in the bar logbook clearly.
• All breakages are to be recorded in the breakage book and to be signed off weekly by the Food & beverage Manager.

• Work as a model and be expertise for Mystik lifestyle hotel .

• Assist wherever necessary in the correct separation of waste for disposal. Cans, bottles, and trash are thrown away in the correct bins.
• Use biodegradable or compostable straws, stirrers, napkins, and other single-use items whenever possible. This reduces the impact on landfills and marine ecosystems.

Qualifications and Skills:

• \Minimum of 1-2 years of experience as a Barman or in a similar leadership role in a hotel or high-volume restaurant.
• Up-to-date with current food and beverage trends, best practices, and innovations in mixology.
• Possesses strong knowledge of mixology, including preparation of classic and contemporary cocktails.
• Demonstrates a strong guest-oriented mindset, ensuring exceptional customer service and experience.
• Actively maintains cleanliness by managing litter and waste around the bar and hotel premises.
• Excellent communication and interpersonal abilities to engage with guests and team members effectively.
• Skilled at managing multiple tasks simultaneously while maintaining high service standards.
• Maintains composure and efficiency in a fast-paced, high-pressure environment.
• Demonstrates excellent communication skills and the ability to lead and coordinate with team members effectively.
• Exhibits meticulous attention to detail in drink preparation, presentation, and service.
• Presents as a well-spoken, presentable, and professional individual at all times.
• Willingness to work evenings, weekends, public holidays, and varied shifts as required by operational needs.
• Quickly identifies and resolves issues to maintain smooth bar operations and guest satisfaction.
• Ability to stand, walk, and move around the bar area for extended periods as needed.
• Proficient in handling bar equipment and utensils with precision and care.
• Comfortable working in varying conditions, including loud environments and low lighting, while maintaining professionalism.