Job Openings Warehouse Supervisor

About the job Warehouse Supervisor


Job Overview
The Warehouse Supervisor is responsible for overseeing and coordinating daily warehouse activities such as, receiving and storing goods, managing stock movement, ensuring the efficient despatching of goods, supervising employees, housekeeping and safeguarding the warehouse.

Objectives of this Role
  • Achieve warehouse objectives by complying to Standard Operating Procedures 
  • Meet and exceed organizational goals with optimum use of workforce and resource allocation
  • Oversee daily operations while controlling and managing stock integrity
  • Ensure the warehouse operates at peak efficiency by supervising, organizing, directing, and training warehouse employees
  • Establishing monitoring protocols and managing operational goals
  • Determine stock handling and storage requirements, equipment utilization, inventory management and controlling entry / exit processes
  • Review and prepare workflow, resource requirements, space planning, equipment layout, and action plans to ensure high performance productivity and operational compliance
  • Maintain a safe and healthy work environment by strictly complying and enforcing health & safety standards 
Key Responsibilities
  • Supervise daily activities of the warehouse, including quality assurance, inventory control, logistics and floor productivity
  • Schedule and oversee warehouse employees to meet the demands of order fulfilment and manage the flow and quality of work to maximize efficiency and minimize overtime
  • Manage and oversee the receiving, dispatching, handling, storing, picking, and packing activities within the warehouse while ensuring the highest quality standards
  • Plan and co-ordinate receiving, storage and dispatching of stock in a timely and efficient manner to achieve objectives
  • Inspects and oversees all orders being received or despatched, checking for damage, defective and/or missing items to ensure no discrepancies or losses
  • Packs and ships orders for delivery
  • Escalates any complaints about products, delivery speeds or damaged items
  • Meet regularly with warehouse management to review, analyse, and develop actionable plans for productivity and loss prevention
  • Supervise warehouse employees to effectively ensure that stock is adequately and correctly handled, racked, staged and packed timeously in the designated storage area, and to ensure that lead times are adhered to
  • Ensuring that on-loading and off-loading processes and procedures are adhered to
  • Ensure that order fulfilment is accurate and complete without damage or loss
  • Ensuring effective, safe, accurate and timely inventory management to include space allocation, handling and movement of stock
  • Keeps warehouse area clean and organized
  • Direct employees job functions to meet operational requirements and deadlines
  • Monitor team productivity and provide performance evaluations, constructive feedback, mentorship, and where necessary, discipline steps
  • Maintain timekeeping and attendance records
  • Overall responsibility for all aspects of effective supervision, training & development and performance of warehouse employees
  • Communicate production challenges to warehouse management
Qualifications and Experience 
  • Grade 12
  • Store keeping and/or Stock Control Diploma/Certificate
  • Minimum 5 years’ experience in warehouse / store environment
  • Minimum 3 years’ relevant supervisory experience
Skills and Knowledge
  • Strong communication, interpersonal, and leadership skills with the ability to communicate effectively 
  • Excellent planning and organizational skills
  • Delegation and conflict management skills
  • Ability to operate under pressure to meet tight deadlines
  • Ability to work cross functionally and multitask
  • Highly focused and deadline driven
  • Time management proficiency 
  • High level diligence with meticulous attention to detail
  • Excellent problem-solving skills and leadership qualities
  • Computer literacy