Specialist, IT Project & Priority Services

Specialist, IT Project and Priority Services

(Third Party Contractor)

Jakarta, Indonesia

Role Purpose

The Specialist, IT Project & Priority Services is responsible for coordinating and managing IT projects delivered through third-party contracts while ensuring the successful delivery of priority IT services across the organization. The role supports business-critical initiatives, including project execution, executive and corporate events, and cross-functional IT coordination, ensuring alignment with corporate standards and operational objectives.

Working closely with Global IT teams, business stakeholders, and external vendors, the role acts as a key liaison to drive project delivery, manage service quality, and support high-visibility corporate activities requiring dedicated IT coordination.

Responsibilities include but are not limited to the following:

• Coordinate and manage end-to-end delivery of IT projects, ensuring alignment with approved scope, timelines, quality standards, and business priorities. 
  
• Support major business initiatives, including the Tangkulo project, by coordinating project activities, stakeholder engagement, infrastructure readiness, and technology deployment.
  
• Monitor project milestones, deliverables, risks, and dependencies, and provide timely status updates and escalation of issues where required.
  
• Coordinate User Acceptance Testing (UAT), implementation activities, system handovers, and post-deployment support to ensure successful project outcomes.
  
• Plan and coordinate priority IT services for corporate townhalls, executive meetings, management events, and other high-profile business activities.
  
• Act as the primary point of coordination for IT support during strategic corporate and industry events, ensuring reliable service delivery and stakeholder satisfaction.
  
• Liaise with Global IT teams and internal stakeholders to ensure compliance with corporate IT standards, policies, and governance requirements.
  
• Coordinate and manage relationships with vendors and service providers, including performance monitoring, deliverable tracking, SLA compliance, and contract support activities.
  
• Maintain project documentation, repositories, reports, and lessons learned to support effective governance and knowledge management.
  
• Support the preparation of management reports, presentations, governance materials, and project-related documentation for business stakeholders and leadership teams.

Qualifications include but are not limited to the following:

Education

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Professional certifications in project management (e.g., PMP, PRINCE2, CAPM) are an advantage.

Experience

• Min. 5 years of experience in IT project coordination, IT service management, or related roles within the oil & gas or energy industry.
• Demonstrated experience managing third-party vendors, outsourced service contracts, and cross-functional project activities.
• Experience working with regional or global IT teams and supporting enterprise-wide technology initiatives.
• Experience supporting executive-level events, management engagements, or business-critical IT services is highly preferred.

Skills

• Strong understanding of IT project management principles, methodologies, and project coordination practices.
• Proficiency in Microsoft 365 applications and project management tools.
• Strong vendor management, stakeholder engagement, and communication skills.
• Familiarity with IT Service Management (ITSM) practices and tools is an advantage.
• Strong organizational, problem-solving, and multitasking abilities with a proactive and service-oriented mindset.

If you are interested in joining our team, click "Apply for Position" on this webpage.

DISCLAIMER:

Please be aware that Mubadala Energy will never request payment during the hiring process. Legitimate job openings can be found on our official website or through our job portal at https://www.careers-page.com/mubadalaenergy

All official communications will originate from an @mubadalaenergy.com email address, so please verify the identity of any recruiters you may encounter.
Mubadala Energy is not responsible for any losses incurred due to recruitment scams. Stay vigilant and protect yourself from job scammers.

By applying for this position at Mubadala Energy, you expressly consent to the collection, use and sharing of your personal information for recruitment and employment purposes in accordance with the Mubadala Energy Data Privacy Policy and the country specific Personal Data Protection Act.