Job Openings Senior Software Engineer | Laravel |

About the job Senior Software Engineer | Laravel |

Welcome to Munich Ventures, a venture catalyst that supports startups in building digital products at every stage — from early ideation to scaling and global expansion. We invest in startups, build high-performing tech teams, and deliver end-to-end product development.

You will join MiceDesk, a fast-growing impact start-up revolutionizing technological innovation and highly qualified specialist support in the hospitality industry. MiceDesk is building an AI-driven platform that automates complex sales workflows across email, CRM, and PMS systems, helping hospitality teams accelerate revenue management through smarter, data-driven decision-making.

We are now looking for a Senior Software Engineer | Laravel to join our core engineering team and help build scalable, product-driven backend systems powering real-world hospitality operations.

Performance Objectives

1) Product-driven backend development (Laravel)

Design, build, and scale backend systems that power end-to-end hospitality sales workflows.

To achieve this objective, you will:

  • Develop and maintain backend services using Laravel

  • Build APIs that support complex workflows (email CRM PMS offer generation)

  • Ensure systems are reliable, scalable, and business-impact driven

  • Translate product requirements into clean and maintainable backend architecture

2) AI-enabled workflow engineering

Integrate LLMs and AI components into real production systems.

To achieve this objective, you will:

  • Implement LLM-based features such as RFP parsing and structuring

  • Build AI-driven decision support systems within backend workflows

  • Combine AI outputs with deterministic logic for reliability

  • Design validation, fallback, and error-handling strategies for non-deterministic outputs

3) Integrations & system architecture ownership

Build and maintain robust integrations across enterprise systems.

To achieve this objective, you will:

  • Integrate with systems such as Oracle Opera Cloud (OHIP), Salesforce, and Microsoft Graph API

  • Design webhook-based and async event-driven architectures

  • Build resilient systems with retries, failure handling, and monitoring

  • Ensure seamless cross-system data synchronization

4) Data modeling & workflow consistency

Work with both structured and unstructured data across multiple systems.

To achieve this objective, you will:

  • Design and evolve the Common Data Model (CDM)

  • Work with CRM, PMS, and email-based data structures

  • Transform and normalize data across systems

  • Ensure consistency and accuracy across workflows

5) Product-oriented engineering mindset

Go beyond implementation and actively shape product direction.

To achieve this objective, you will:

  • Understand customer workflows and business needs

  • Challenge requirements and propose better technical solutions

  • Focus on business outcomes (speed, conversion, automation)

  • Build features that directly improve operational efficiency

6) Ownership & cross-functional collaboration

Take full ownership of features from idea to production.

To achieve this objective, you will:

  • Own features end-to-end: design, implementation, deployment, and maintenance

  • Debug and resolve complex cross-system issues

  • Collaborate closely with Product, QA, and Customer Support teams

  • Ensure system stability and production reliability

Ideal Candidate Profile

Must-have skills

  • 5+ years of backend engineering experience

  • Strong expertise in Laravel (advanced level)

  • Deep understanding of REST APIs and backend architecture

  • Experience with Redis, queues, and asynchronous processing

  • Hands-on experience integrating LLM APIs (e.g., OpenAI or similar)

  • Understanding of AI limitations, prompting basics, and validation strategies

  • Strong systems thinking and architecture design skills

  • Ability to work with complex data flows and integrations

  • Strong English communication skills (B2–C1)

Nice-to-have

  • Experience in hospitality systems (PMS, CRM, booking workflows)

  • Salesforce or Microsoft Graph API experience

  • Exposure to AI agents or workflow automation systems

  • Experience with distributed systems or event-driven architectures

  • Familiarity with RPA or automation tools

Hiring Stages

  • HR Deep Dive Interview
    You'll meet with a member of our HR team to discuss your background, experience, and motivations for applying. This is also an opportunity to cover practical details like salary expectations and availability.

  • Technical Interview
    A focused technical discussion evaluating your backend engineering skills, Laravel expertise, and ability to work with complex, product-driven systems. Topics include APIs, integrations, queues, and real-world problem solving.

  • Executive Interview
    A conversation with the leadership team focused on product vision, technical strategy, ownership mindset, and your potential impact on engineering and product direction.


Perks and benefits

  • L&D budget per employee: Specific budget allocated for continuous growth and development.

  • Remote Work: 2 days Work From Home (WFH) per week.

  • Paid Time Off: 5 additional days off annually for personal needs.

  • Health & Wellness: Comprehensive coverage through one of the biggest insurance companies across Armenia.

  • Performance review: Enjoy regular salary reviews to ensure your contributions are recognized and rewarded.

  • Referral program: Take advantage of our employee referral program that rewards successful talent sourcing.


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