Job Openings Retail Specialist/Retail Consultant

About the job Retail Specialist/Retail Consultant

Our Employer from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail.

The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers shopping behaviour and busy lifestyle.

Our Employer has 28 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries. The companys relentless focus on providing unsurpassed service has led to our belief that empowering our people is one of the key ingredients to our success. The work culture celebrates innovation, integrity, respect, perseverance and diversity, everyone is given a fair chance to excel. We are looking energetic, positive and entrepreneurial spirit to join our FAMILY.

If this sounds like the kind of company you want to be part of, come join us and make a real difference.

Job Description

Able to promote and explain merchandise product knowledge of customers' needs and assist customers in finding and purchasing the required merchandise in a retail environment.

Key Responsibilities:

  • Achieve and maintain the sales requirement of the store manager.
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain the use operation, and care of merchandise to customers.
  • Prepare a copy of the sales invoice or sales receipt for customer reference.
  • Place special orders or call other stores to find desired items.
  • Demonstrate the use or operation of merchandise.
  • Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
  • Attaching price tags to merchandise on the shop floor.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Provide information about warranties, manufacturing specifications, care and maintenance of merchandise, and delivery options.
  • Educate and inform customers about the benefits and features of the company's products.
  • Maintain the cleanliness of the store.
  • Monitor inventory by means of daily checks and stock takes.
  • Willing to work on weekends and public holidays.
  • Greet customers and ascertain what each customer wants or needs.
  • Keeping up to date with special promotions and putting up hanging mobiles.
  • Attaching price tags to merchandise on the shop floor.

Key Responsibilities:

  • Malaysian citizen, within 20 - 40 years old
  • Working experience in Retail Sector or Fresh - SPM/STPM/Diploma/Degree in any sector is welcome.
  • High energy and strong passion for the retail industry.
  • Committed to continuous-learning and self-improvement.
  • Positive attitude and ability to approach adversity with growth mind-set.
  • Excellent at articulating information in both writing and speaking English and Bahasa Malaysia. Mandarin is added-advantage
  • Good interpersonal skills and those with customer centric acumen will be an advantage.
  • Able to work in a fast-paced environment.
  • Able to work rotating shifts, weekends and public holidays.


  • RM1800 + Sales Commission + Sales Incentives up to *RM8000 a month
  • Overtime + Attendance Allowance
  • Annual Increment + Performance Bonus + Medical + Dental Benefits
  • Insurance Coverage + Training + Career Path + Award

We invite those FRESH Graduates, Interested to Explore the Retail Sector and Experience in Retail to apply to JOIN our family.

You'll never know what Career awaits you if you do not take the FIRST STEP.

Any question, please contact our recruiter:
Kak Jenna: 012-474 6989
Mr Gene: 016-715 6989
Jes: 014-303 6989