Technical Support Officer

Join a purpose-driven organisation that values collaboration, confidence and continuous learning. 

Are you an organised, proactive professional who thrives in a supportive team environment? NATA is seeking an experienced and proactive Technical Support Officer to join our Melbourne office. 

Were looking for a Technical Support Officer to join our friendly Camberwell-based team and play a key role in supporting the delivery of high-quality accreditation services. 

In this role, you will provide high-level administrative and professional support to our Sector Managers (SMs) and Deputy Sector Managers (DSMs), and at times, to the Head of Accreditation Services and Technical Manager. You will be an important connection point for internal and external stakeholders, including technical committees and technical assessors, helping to ensure our operations run smoothly and efficiently. 

Key Responsibilities 

• Perform a range of professional and administrative functions to support operational needs 

• Coordinate and organise meetings, including logistics, documentation preparation, minute-taking, and follow-up actions 

• Liaise with internal and external stakeholders, contributing to positive and productive working relationships 

• Support technical committees and assessors with information, documentation and administrative assistance 

• Identify and contribute to opportunities for process improvement 

• Assist with other tasks as requested to support the broader Accreditation Services team 

About You: 

You will be someone who brings initiative, professionalism and a strong customer-service mindset. The ideal candidate will have: 

•  A qualification in business administration and/or proven experience in a support or administrative role 

•  Excellent interpersonal and communication skills, with the ability to work effectively as part of a team 

• The ability to proactively manage your workload, prioritise tasks and meet deadlines with minimal supervision 

•  Intermediate skills in software applications and databases, with enthusiasm to learn new systems and processes 

Salary and Conditions 

The salary on commencement is part of a competitive salary package on offer. You must have Permanent Australian Residency is a pre-requisite for this position. To view the job description, please contact peopleteam@nata.com.au

How to apply 

Click Apply for Position and submit your application by 23 January 2026. 

About NATA 

NATA is a membership based not for profit organisation and has been contributing to the quality of the nation's technical infrastructure and servicing its members since 1947. NATA undertakes accreditation activities that ensure Australian conformance assessment organisations, including laboratories, inspection bodies, calibration services, producers of certified reference materials and proficiency testing scheme providers, have technical competence to carry out specified tasks in accordance with relevant international and Australian standards. NATA's work increases community confidence and trust in the services offered by accredited facilities, mitigates risk, improves tendering success, and facilitates trade. 

NATA has approximately 200 staff nationwide with its head office in Sydney and has State offices in mainland State capital cities. A unique feature of NATA's business model is the 3,000 strong volunteers who contribute their deep technical knowledge, highly developed skills, and extensive industry experience to NATA's causes in their respective role as Technical Experts, Committee members, and directors on NATAs Board. 

NATA is an equal opportunity employer. 

Website: www.nata.com.au