ServiceNow Technical Consultant — CMDB Remediation

ServiceNow Technical Consultant — CMDB Remediation

Contract | Remote | Lead Level

Job Details

• Location: Remote
• Contract Duration: April 20 – May 20
• Hours: ~10 hours per week (50 total hours)
• Language: English
• Work Authorization: Required

About the Role

We are hiring on behalf of a client for a lead-level ServiceNow Technical Consultant with specialist CMDB expertise to conduct a full investigation of the client's ServiceNow instance and deliver a structured assessment and recovery roadmap.

This is a focused, analytical engagement — not an implementation role. The candidate must be capable of working independently, diagnosing complex CMDB environments, and producing clear, actionable documentation for the client.

Key Responsibilities

• Investigate the client's ServiceNow instance to identify CMDB issues and root causes
• Conduct a thorough assessment of the current CMDB state
• Develop a clear and structured remediation and recovery roadmap
• Present findings and recommendations to the client stakeholders
• Produce formal assessment documentation to support the recovery process

Requirements

• Expert-level CMDB experience on the ServiceNow platform
• Proven ability to independently investigate and diagnose complex CMDB environments
• Strong experience producing formal assessments and recovery roadmaps
• Lead or principal level seniority — junior profiles will not be considered
• Work authorization required for this engagement
• Active ServiceNow certification preferred

How to Apply

If you meet the requirements above and are open to this opportunity, please send your CV and a brief note on your availability to connect. All applications are treated with full confidentiality.