Associate IT Expert (Logistics & Order Management) EA-1306

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.

Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.

We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.

Position: Associate IT Expert (Logistics & Order Management)

Location: Munich, Germany

Field: Defence

Type: Full-time/60% Remote

Role Overview

The Associate IT Expert supports operational order management processes within a hardware supply chain and logistics environment. The role focuses on coordinating, monitoring, and optimizing end-to-end logistics workflows related to IT components, ensuring efficient and structured execution of all order-related activities.

Key Responsibilities

• Create, process, and track orders related to IT hardware components
• Plan and manage incoming orders (daily, weekly, and monthly planning)
• Coordinate and oversee all logistics activities across the entire operational supply chain
• Maintain and document order data for processes such as rollout, rollback, and relocations
• Prepare operational reports on order volume, status, and processing performance
• Identify improvement opportunities and contribute to process optimization (continuous improvement initiatives)
• Communicate with internal stakeholders and external logistics partners
• Support inventory processes and assist in resolving discrepancies

Qualifications & Skills

• Completed vocational training in a commercial or technical field
• Initial professional experience in logistics or operational business processes
• Experience with ERP or warehouse management systems (e.g., order and transport management systems)
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook, Visio)
• Strong organizational and coordination skills
• Structured, detail-oriented, and solution-driven working approach

Professional Experience

• At least 1 year of experience in logistics processes and operational order handling
• Experience in order processing, coordination, and tracking within logistics workflows
• Experience in problem-solving within logistics operations, including stakeholder communication and issue resolution

Language Requirements

• German: C1 level
• English: B1 level

Soft Skills

• Strong teamwork and communication skills
• Professional and structured working style
• Ability to work independently and manage workload effectively
• Clear and confident communication

Additional Information

• Willingness to travel for business purposes
• Hybrid working model with approximately 60% remote work

What we offer:

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.