Account Manager

Job Title: Account Manager – Property & casualty insurance experience

Location: Remote – Latin America Preferred

Type of Contract: Contractor - Full-Time

Salary Range: USD $2,000 to $3,000 USD/month

Language Requirements: English fluency required

We are seeking a skilled Account Manager with expertise in client relationship management and property & casualty insurance to join our growing team. You will oversee both the Review Service Team and Communication Service Team to ensure seamless compliance management operations. Your work will directly impact client satisfaction, operational efficiency, and overall compliance outcomes.

Key Responsibilities

• Serve as the primary liaison with assigned client organizations

• Lead, manage, and coordinate the Review Service Team and Communication Service Team

• Conduct quarterly meetings to present client performance and compliance health reports

• Review escalated documents, flagged communications, and exception requests

• Oversee timely review and organization of compliance documents (within 48 hours of submission)

• Monitor compliance status, exception handling, and daily outreach to non-compliant parties

• Customize client organization templates and branding for onboarding and reporting

Must-Have Qualifications

• Property & casualty insurance experience (required)

• Strong client relationship management and account oversight skills

• Excellent written and verbal communication skills in English

• Proven experience managing cross-functional teams

• Detail-oriented with strong organizational and process management abilities

• Experience with compliance or document management systems (preferred)

• Ability to manage multiple client accounts simultaneously

Preferred Qualifications

• Prior experience in compliance management, insurance operations, or risk management services

• Background in SaaS or technology-driven service environments