Project Manager & LATAM Country Manager

Job Title: Project Manager & LATAM Country Manager (Technical Delivery)
Location: Medellín, Colombia (Onsite)
Type of Contract: Full-Time (EOR)
Salary Range: Market Rates
Language Requirements: English and Spanish (Full Professional Fluency)

We are seeking a skilled Project Manager with strong technical delivery experience and LATAM team leadership expertise to join our growing team. You will play a key role in leading client-facing project execution while building and managing our regional operations in Colombia. Your work will directly impact delivery quality, client satisfaction, and the successful establishment of our LATAM presence.

Key Responsibilities

• Own end-to-end delivery of client and internal technical projects, from scoping through execution and completion
• Lead Agile/Scrum processes including sprint planning, standups, reviews, and retrospectives across distributed teams
• Manage project scope, timelines, budgets, and resources while proactively identifying and mitigating risks
• Serve as the primary point of contact for client stakeholders, leading status updates, milestone reviews, and scope discussions
• Build and manage the LATAM team, including hiring, onboarding, performance management, and team development
• Act as the operational lead for the Medellín office, coordinating day-to-day activities and aligning with US leadership
• Drive process improvements to increase delivery efficiency, team performance, and client outcomes

Must-Have Qualifications

• 6+ years of project management experience in technical environments (SaaS, software development, MSP, or IT services)
• Proven experience managing Agile/Scrum delivery with engineering teams
• Strong proficiency with project management tools such as Azure DevOps, Jira, or similar platforms
• Demonstrated experience managing client-facing engagements with US-based stakeholders
• Prior people management experience within LATAM (preferably Colombia), including hiring and team leadership
• Bilingual fluency in English and Spanish, with the ability to operate seamlessly in both
• Strong organizational, communication, and accountability skills in fast-paced environments

Preferred Qualifications

• Experience working in a US-based company or serving North American clients
• Familiarity with cloud technologies (Azure, Microsoft 365) and SaaS delivery models
• Experience building or scaling a regional team or office in LATAM
• Project management certifications (PMP, CSM, PMI-ACP, or similar)
• Exposure to retail, consumer products, or technology consulting environments

This role combines hands-on project delivery with regional leadership, offering a unique opportunity to build and shape operations while maintaining direct impact on client success.