Head of Revenue Operations

Job Title: Head of Revenue Operations

Location: Mexico City

Type of Contract: Full-Time | Remote

Salary Range: $50,000 - $70,000 per annum

Language Requirements: English (Professional fluency)

We are seeking a skilled Head of Revenue Operations with deep experience in building and scaling revenue operations to join our growing team. You will play a key role in designing the operational foundation that enables predictable, data-driven growth across Sales, Marketing, Customer Success, and Finance. Your work will directly impact forecasting accuracy, go-to-market efficiency, and executive decision-making.

Key Responsibilities

• Design, implement, and own a scalable end-to-end revenue operations framework supporting current growth and future expansion
• Establish operating rhythms, planning processes, and governance across Sales, Marketing, Customer Success, and Finance
• Act as a strategic partner to executive leadership by delivering clear insights into revenue performance, risks, and opportunities
• Hire, mentor, and lead a high-performing revenue operations team across sales, marketing, and customer experience operations
• Build and maintain forecasting models, dashboards, and KPI frameworks across the full customer lifecycle
• Partner with GTM leaders to identify bottlenecks and implement process improvements that increase efficiency and scalability
• Own and optimize the revenue technology stack, including CRM, marketing automation, and customer success tools (e.g., HubSpot)

Must-Have Qualifications

• 10+ years of experience in Revenue Operations, Sales Operations, or a closely related field
• 5+ years of experience building and leading teams, including hiring, mentoring, and performance management
• Proven track record of designing and scaling revenue operations frameworks in a growing organization
• Deep expertise in forecasting, KPI design, dashboards, and revenue analytics
• Hands-on experience owning and optimizing CRM and go-to-market systems
• Strong strategic mindset with the ability to balance big-picture thinking and detailed execution
• Ability to influence and partner effectively with senior leaders across multiple functions

Preferred Qualifications

• Experience with HubSpot for marketing, sales, and customer success operations
• Strong process documentation skills using tools such as Confluence
• Background supporting SaaS or related go-to-market teams
• Experience working in mission-driven or compliance-focused environments