We are seeking a certified ServiceNow engineer for a 100% work-from-home freelance contract role. This is a 3-month project with an expected workload of 30 hours per week. Candidates can be located anywhere in the Americas except Venezuela or Cuba.

Rate: $20-30 per hour (depending on experience, location, and certifications)

Required Qualifications:

• At least one of the following certifications:
  • Certified ServiceNow Implementation Specialist Security Incident Response
  • Certified ServiceNow Implementation Specialist Vulnerability Response
• Experience with ServiceNow Security Operations (SecOps) modules, including Security Incident Response (SIR) and Vulnerability Response (VR)
• Knowledge of common integrations for SIR (e.g., Splunk, QRadar, Sentinel, Microsoft Defender, CrowdStrike) and VR (e.g., Qualys, Tenable, Rapid7)
• Familiarity with setting up and configuring integrations between ServiceNow and SIEM/vulnerability scanning tools
• Understanding of ServiceNow capabilities such as business rules, system properties, dictionary entries, client scripts, UI actions, UI policies, and dictionary overrides
• Experience with GlideRecord and its use cases for querying, inserting, updating, and deleting records
• Proficiency in server-side and client-side scripting in ServiceNow
• Knowledge of script includes and fix scripts, and when to use each
• Fluency in oral and written English at the C1 or C2 level

Responsibilities:

• Assist in configuring and maintaining ServiceNow SecOps modules (SIR and VR)
• Set up and troubleshoot integrations with SIEM and vulnerability scanning tools
• Develop and maintain ServiceNow scripts, business rules, and other automation components
• Perform data manipulation and correction tasks using fix scripts
• Collaborate with the project team to understand requirements and provide solutions
• Ensure proper security practices and access controls are implemented
• Provide documentation and knowledge transfer as needed

If you are a certified ServiceNow engineer with expertise in SecOps modules, excellent English language skills, and meet the above requirements, we encourage you to apply for this exciting freelance opportunity.