Job Title: API Documentation Specialist

Location: Hybrid (3 days remote), Vancouver, Canada

Experience: 5 to 10 Years

Role Summary:

NearSource is looking for an experienced API Documentation Specialist to standardize and transform internal technical content into a scalable Confluence-based knowledge base. The successful candidate will collaborate with engineering and DevRel teams to enhance the clarity, consistency, and accessibility of REST and GraphQL API documentation.

Key Responsibilities

• Audit and consolidate internal technical documentation across REST and GraphQL APIs
• Migrate vetted documentation into a unified Confluence structure for scalable access
• Partner with subject matter experts to resolve conflicts and establish authoritative sources
• Leverage GPT-based tools (e.g., ChatGPT) to rewrite and refine documentation with a consistent voice
• Develop reusable templates for core content types, including API overviews, integration guides, and policy references
• Identify documentation gaps and collaborate with engineering teams to address them
• Maintain alignment with project leads through structured updates and checkpoints

Must-Have Skills

• 5+ years of experience in technical writing or API documentation strategy
• In-depth knowledge of REST and GraphQL APIs
• Demonstrated use of GPT tools for documentation rewriting or content creation
• Proficient with Confluence and GitHub-based documentation workflows
• Exceptional editorial judgment and attention to detail
• Ability to operate autonomously while ensuring stakeholder alignment

Nice-to-Have Skills

• Experience with OpenAPI/Stoplight specifications
• Background in supporting internal platform or integration teams
• Familiarity with developer onboarding frameworks and self-service models
• Comfortable working across asynchronous, distributed teams
• Exposure to Slack bot integrations or Slack-based automation platforms

Apply now, or share your resume with salary expectations at careers@nearsource.ca.
Thank you for considering a career with us! Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there's a strong match, we'll reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest.

About NearSource

NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the world's most admired brands, working directly on long-term client initiatives.

Diversity & Inclusion

NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.