Senior Solution Consultant - AEP
Job Description:
What makes Cognizant Netcentric a great fit for you?
At Cognizant Netcentric, we create memorable digital experiences for the worlds leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies.Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation.
With Holacracy at our core, every individual is empowered to make an impact.
Job description:
A Solution Consultant must be able to build blueprints on how best to leverage Adobe Experience Cloud solutions and contextualize them to client needs to meet their digital marketing objectives. As a Solution Consultant, you must discuss with clients and business teams to extract business requirements, articulate problem statements, build solution constructs, and deliver successful presentations.
As part of Cognizant Netcentric Adobe COE, You will fill a central role in driving various engagements, mentoring other consultants, and helping them grow and deliver client engagements successfully, which in turn help Cognizant Netcentric to grow.
What you'll do:
- Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting a potential solution, providing best practices, and benefits analysis of software features and developments.
- Build solution blueprint for holistic digital marketing platforms
- Collaborate with our Solution Architects to validate and improve standard blueprints
- Provide Consulting services to strategically drive implementation, adoption, operation, and expansion of Adobe Experience Platform applications (Adobe Journey Optimizer, Customer Journey Analytics, Real-Time CDP) at Customer Organizations.
- Assist customers in project implementation, mainly in product expertise but also in development, testing, and training
- Design customized solutions and technical tag implementation strategies
- Validate and debug implementations and consistently follow up on issues until resolved
- Creation and maintenance of relevant documentation, including requirements, functional and technical specs that define and support the solution
- Advise key stakeholders and support drive business success based on key business objectives/goals
- Build business maturity assessments and develop optimization roadmaps
- Assist in pre-sales activities and create accurate estimates and quotations
- Take the initiative to constantly improve your knowledge and expertise across digital marketing and cloud-based solutions
- Establish robust and effective working relationships with multiple stakeholders across the global organization.
- Be an active member of the Solution Consulting Community. Be opinionated, input into process improvement, set high standards in all areas of your work, and provide leadership and mentoring to your fellow team members.
Qualifications:
- Minimum (5) five years experience in Consulting or Professional Services in an enterprise software company or consultancy.
- Significant experience working with Adobe technologies, specifically Adobe Journey Optimizer, Customer Journey Analytics, Real-Time CDP. If not Adobe, the use of other similar enterprise tools in the market is a pre-requisite
- Passion for the internet domain and use of technology to solve business problems
- A solid understanding of general business, digital concepts, and strategies is essential.
- Possess an innovative, problem-solving, and solutions-oriented mindset
- Presentable to blue chip clients with well-developed interpersonal, presentation, and communication skills verbal and written. Able to communicate with technical, marketing, and business stakeholders
- Demonstrated ability to learn quickly, be a team player, and manage change effectively
- Ability to work under pressure, think quickly, adapt fast, and deliver to tight deadlines
- Must be self-motivated, responsive, organized, professional, and dedicated to both team and customer success
- Experience of Agile (Scrum/ Kanban) project management methodologies
- Minimum bachelors degree or equivalent work experience
- International experience is highly desired, and so is a willingness to travel
At Cognizant Netcentric you get:
- Permanent contract
- 30 working days of vacation
- Flexible working hours
- Recognition bonus system
- Private health insurance
- Apple work equipment
- WFH equipment + welcome package
- WFH monthly expenses compensation
- Access to Udemy courses
- Adobe certification
- Sponsored gym membership
- Tax-free benefits (ticket restaurant, kindergarten and transport)
- A dynamic and international team
- Everyone has a voice; we are a Holacracy organisation
Required Skills:
Driving Adoption Organization Membership Estimates Analysis Architects Team Player Kanban Process Improvement Marketing Strategy Agile Consulting Quotations Compensation Mentoring Business Requirements Features Travel Workshops Expenses Optimization Insurance Communication Skills Analytics Scrum Digital Marketing Strategy Presentations Pressure Documentation Software Testing Maintenance Design Business Marketing Project Management Leadership Training Communication Management