What makes Cognizant Netcentric a great fit for you?

At Cognizant Netcentric, we create memorable digital experiences for the worlds leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies.
Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation.
With Holacracy at our core, every individual is empowered to make an impact.

The Role
Were looking for a System Engineer with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You will act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience.
This role is not fully remote. Candidates must be based in Madrid.

What You will Do:

• Act as a senior escalation point for complex system, infrastructure, and platform issues
• Ensure high availability, stability, and performance of customer-facing environments
• Provide expert-level support across Linux/Unix systems, cloud platforms, and web infrastructure
• Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security
• Operate and support cloud environments (AWS / Azure), including monitoring and cost awareness
• Support and improve CI/CD pipelines and deployment processes
• Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance
• Collaborate closely with developers, QA, and architects to resolve issues and prevent reoccurrence
• Maintain clear documentation, runbooks, and incident reports using tools like JIRA
• Proactively identify risks, propose improvements, and drive operational best practices
• Support on-call or urgent production issues when required
• Mentor junior engineers and contribute to knowledge sharing across the team

What You Bring

• Senior background in System Engineering, System Administration, or Technical Support
• Strong Unix/Linux expertise and command-line skills
• Solid understanding of networking, DNS, and security best practices
• Good understanding of web infrastructure, including web servers, dispatchers, and load balancing
• Hands-on exposure to cloud platforms (AWS preferred)
• Scripting skills (Bash, Python, or Perl)
• Experience with JIRA, Git, and CI/CD tooling
• Fluent English and EU work eligibility
• Availability to work onsite in Madrid (3 days/week)

Nice to Have

• Adobe Experience Manager (AEM) knowledge or certification
• CI/CD tools (Jenkins, Maven)
• CDN platforms (Akamai, Fastly, CloudFront, Imperva)
• Cloud certifications and/or previous Tech Lead experience

At Cognizant Netcentric you get:

• Permanent contract
• 30 working days of vacation
• Flexible working hours
• Recognition bonus system
• Private health insurance
• Apple work equipment
• WFH equipment + welcome package
• WFH monthly expenses compensation
• Access to Udemy courses
• Adobe certification
• Sponsored gym membership
• Tax-free benefits (ticket restaurant, kindergarten and transport)
• A dynamic and international team
• Everyone has a voice; we are a Holacracy organisation