Service parts advisor

Job Purpose:

 Responsible for selling, receiving, and delivery of parts.

.Key Responsibilities:

• Strong knowledge of vehicle parts and accessories, including different makes, models, and compatibility.
• Excellent attention to detail and organizational skills to accurately manage and maintain inventory.
• Strong customer service skills, with the ability to effectively communicate and assist customers professionally and courteously.
• Proficient computer skills, including experience using inventory management software, point-of-sale systems, and Microsoft Office applications.
• Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
• Physical stamina and ability to lift heavy objects, as well as knowledge of proper lifting techniques to prevent injury.
• Strong problem-solving skills, with the ability to quickly identify issues and provide solutions.
• Excellent teamwork and collaboration skills, with the ability to work effectively with suppliers, team members, and customers.
• Knowledge of safety regulations and procedures for handling hazardous materials.

Skills & Experience :

• Experience working in authorized dealer or related automotive field
• Strong customer service and sales skills
• Familiarity with automotive systems and components
• Strong communication and interpersonal skills
• Ability to read and interpret parts catalogs and schematics
• Basic computer skills for inventory management
• A passion for automotive industry and products
• Ability to work in a fast-paced environment
• Previous experience with inventory control systems

Qualifications & Experience:

• Education: Bachelors degree or diploma in mechanical or automobile engineering
• Experience: 2-5 years in parts sales
• Industry Experience: Automotive, customer experience, or B2C sales is a plus.