Sales Support Administrator Littleton, MA (On-Site)

Industry: Veterinary / Animal Health
Employment Type: Full-Time, Direct Hire
Experience Required: 2+ years
Education: High school diploma or equivalent
Compensation: $51,000 - $60,000
Location: Littleton, MA

About the Role

We are seeking a motivated Sales Support Administrator to join our team. This role provides critical administrative and sales support to ensure smooth operations and excellent customer service. The ideal candidate is organized, detail-oriented, and thrives in a collaborative team environment.

Key Responsibilities

• Answer incoming sales calls, respond to customer inquiries, and provide product information

• Accurately enter and maintain data in CRM and order management systems

• Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery

• Make outbound calls to potential and existing customers to promote products and services

• Collaborate with the sales team to follow up on leads and assist in closing sales

• Prepare reports on sales activities and customer interactions

• Support administrative tasks and assist other departments as needed

• Stay informed about products, promotions, and market trends to better assist customers

Required Qualifications

• 2+ years of experience in sales support, customer service, or related administrative role

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software

• Strong verbal and written communication skills

• High attention to detail and accuracy in data entry

• Ability to multitask and work effectively in a fast-paced environment

• Prior experience in the veterinary, animal health, or healthcare industry is a plus

Benefits

• 401(k) matching

• Health insurance

• Disability insurance

• Employee discount

• Net-growth profit sharing program

• Paid holidays, vacation, and sick leave