General Manager (Warehouse and Logistics)

General Manager

Location: Phnom Penh

Salary: Negotiable, competitive 

Type: Full time

Role Overview

We are looking for a General Manager to lead all aspects of a rapidly scaling last-mile delivery operation in Phnom Penh. You will be responsible for managing teams, driving operational excellence, and implementing systems for reliable, transparent delivery.

Who is This Role For

This role is ideal for an experienced logistics or fleet operations leader with strong people management skills and a data-driven mindset. The right candidate thrives in fast-paced environments, excels at solving challenges, and is passionate about building high-performing teams.

Key Responsibilities

• Lead and motivate a team of drivers, fleet supervisors, and dispatchers to deliver exceptional performance.
• Take full ownership of key operational KPIs, including on-time delivery, cost efficiency, and customer satisfaction.
• Develop and refine systems for routing, tracking, and real-time monitoring of deliveries.
• Recruit, train, and scale the driver workforce as the business expands.
• Implement and enforce standard operating procedures for safety, vehicle maintenance, and operational discipline.
• Quickly resolve operational issues such as traffic delays, lost packages, customer escalations, and driver shortages.
• Collaborate closely with company founders to drive growth across Phnom Penh and potentially into new markets.

Requirements and Qualifications

• Minimum 5 years of experience managing drivers or overseeing fleet operations.
• Hands-on background in last-mile delivery, express logistics, or broader transportation sectors.
• Proven ability to analyze operational data and make informed, metric-driven decisions.
• Strong leadership skills with the ability to inspire, coach, and discipline frontline teams.
• High levels of energy, accountability, and a results-oriented mindset.
• Excellent problem-solving skills and the ability to thrive under pressure.

About the Company

The company is a growing logistics technology provider focused on building a reliable last-mile delivery network in Cambodia. The company emphasizes speed, transparency, and exceptional customer service, using technology to optimize every aspect of its operations. Joining the team offers the opportunity to help shape the future of urban logistics in a fast-evolving sector.